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Email Delivery Delays - Tues., 12/12

December 12, 2017

On Tuesday, December 12, 2017, email messages sent from UMass Amherst email accounts to some non-UMass addresses may be temporarily delayed for up to 48 hours. During this interval, members of the university community may receive notifications of undelivered email.

UMass Amherst IT staff are closely monitoring our email servers and are working on resolving this issue. Messages will be delivered as soon as the blocks have been lifted.

Security Alert! New Phishing Scams Targets UMass Amherst Community - Tues., 12/12

December 12, 2017

On December 12, 2017, a new fraudulent phishing message with the subject "Ticket Number:135863" began targeting UMass Amherst email users.

The email appears to have been sent by “Rogers, Annette,” appears to be a “Notification of Ticket Escalation“ and asks the recipient to “Please review the details of your request in the Self Service portal via the following link: Your Incident." The link in the message directs the user to a fraudulent version of the UMass Amherst login page.

Security Alert! New Phishing Scams Targets UMass Amherst Community - Mon., 12/11

December 11, 2017

On December 11, 2017, a new fraudulent phishing message with the subject "You have a Faculty message from Elaine Chapman" began targeting UMass Amherst email users. The email appears to have been sent by "EChapman@stickybusiness.net," notifies the recipient "You have a Faculty E-Learning message notification file from Elaine Chapman . For security reasons, Your message has been encoded," and contains a link titled "SIGN IN HERE." The link in the message directs the user to a fraudulent version of the UMass Amherst SSO login page.

Security Alert! New Phishing Scam Targets UMass Amherst Community - Fri., 12/08

December 8, 2017

On December 8, 2017, a new fraudulent phishing message with the subject "Re: Important Newsletter for Staff & Faculty" began targeting UMass Amherst email users. 

Microsoft Imagine Unavailable - Tues., 12/12

December 6, 2017

On Tuesday, December 12, 2017, between 7:00 a.m. and 10:00 a.m. EST, members of the campus community will not be able to obtain Microsoft software through our Microsoft Imagine program while the vendor performs WebStore maintenance. The WebStore will be unavailable during this time. Please contact IT User Services at it@umass.edu or (413) 545-8324 if you experience issues accessing the WebStore outside the maintenance window.