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Information Technology


Campus Websites Now Available - Fri., 5/18

May 18, 2018

The UMass Amherst website and other campus websites are now available after a brief interruption shortly after noon today. UMass Amherst Information Technology (IT) will continue to monitor our IT infrastructure to quickly address issues if necessary. Please report any IT service issues IT User Services at (413) 545-TECH (8324) or

Security Alert! New Phishing Scam Targets UMass Amherst Community - Friday., 5/18

May 18, 2018

On May 18, 2018, a new fraudulent phishing message with the subject "Service desk: Notification systems launched as announced earlier" began targeting UMass Amherst email users.

The email appears to have been sent by "Alankrita A. Jethi," notifies the recipient "Our notification systems has been launched as announced earlier," and contains web links to "please login to the notification systems." The links in the message direct the recipient to a fraudulent version of a UMass login page.

Email Delivery Issues - Th., 5/17

May 17, 2018

UMass Amherst Information Technology (IT) is investigating reports of email delivery delays and other issues affecting two campus email services (Microsoft Exchange and UMail). Members of the campus community may experience delays in receiving email messages. Outgoing messages from UMass Amherst email accounts may also be delayed by external email providers. Our postmasters are actively working with email vendors to resolve these issues.

If you have any concerns, please contact IT User Services at 413-545-TECH (8324) or

Email Delivery Issues to Microsoft Email Services

May 16, 2018

Starting earlier this week, Microsoft started blocking messages sent from UMass Amherst email accounts to Microsoft email addresses (e.g.,,,,

IT Service Status After Morning Outage - Mon., 5/14 - 8:30 am

May 14, 2018

8:30 a.m.