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IT Network Clients Firewall Maintenance - Wed., 6/28

June 22, 2017

On Wednesday, June 28, 2017 from 5:00 a.m. until 8:00 a.m., UMass Amherst Information Technology (IT) will upgrade software on the IT Network Clients Firewall. The IT Network Clients Firewall provides network connectivity and security protections for several IT, Administration & Finance, and Student Affairs desktop networks across campus.

No operational impact to the university community is expected. Please report any issues to IT User Services at 413-545-TECH (8324) or it@umass.edu.

SPIRE Unavailable from 10 p.m Fri., 6/16

June 15, 2017

SPIRE, the student records system, will be unavailable between 10:00 p.m. on Friday, June 16, 2017 and 8:00 a.m. on Sunday, June 18, 2017 while UMass Amherst Information Technology performs system maintenance.

You will not be able to log in to SPIRE during the maintenance window. Electronic transcripts cannot be processed during this time.

If you have any questions, or experience any issues after the upgrade, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.

Security Alert! Phishing Scam Targets UMass Amherst Community

June 9, 2017

On June 9, 2017, a new fraudulent phishing message with the subject "Breaking News" began targeting UMass Amherst email users. 

The email appears to have been sent by "Donn Callaway," and contains the text “Breaking News," with a “Click Here” link that directs the recipient to a fraudulent version of the UMass Exchange login page.

Security Alert! Phishing Scam Targets UMass Amherst Community

May 30, 2017

On May 30, 2017, a new fraudulent phishing message with the subject "Priority Alert: Dealing With 'WannaCrypt' Ransomware Attack" began targeting UMass Amherst email users.

The email, which appears to have been sent by "IT Help Center ithelp@umass.edu," notifies recipients that “This is to update you of a global ransomeware attack known as 'WannaCrypt'" and contains a link that directs to a fraudulent version of the UMass login page.

Microsoft Imagine Unavailable - Weds., 5/24

May 23, 2017

On Wednesday, May 24, 2017, between 7:00 a.m. and 10:00 a.m. EST, members of the campus community will not be able to obtain Microsoft software through our Microsoft Imagine program while the vendor performs WebStore maintenance. The WebStore will be unavailable during this time. Please contact IT User Services at it@umass.edu or (413) 545-8324 if you experience issues accessing the WebStore outside the maintenance window.