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Information Technology


UDrive Unavailable – Wed., 7/26, 6 – 6:30 a.m.

July 21, 2017

UMass Amherst Information Technology (IT) will be performing maintenance on UDrive storage and file sharing on Wednesday July 26, 2017 from 6:00 a.m. - 6:30 a.m.

UDrive will not be available during this time.

For questions or to report issues after the maintenance window, please contact IT User Services at 413-545-TECH (8324) or

Campus Telephones Unavailable - Fri., 7/28 & Sat., 7/29

July 21, 2017

The campus administrative telephone service will be unavailable for several hours starting at 8:00 p.m. on Friday, July 28 and again for several hours around 8:00 p.m. on Saturday, July 29 while UMass IT completes its annual maintenance of the telephone system. There may also be brief intermittent outages during the day on Saturday.

Security Alert! Phishing Scam Targets UMass Amherst Community

July 21, 2017

On July 21, 2017, a new fraudulent phishing message with the subject "Timesheet Deadline" began targeting UMass Amherst email users. 

The email appears to have been sent by "Chad Pierce," and contains the text “Click to review Timesheet now for July payroll run.” The link in the message directs the recipient to a fraudulent version of the UMass login page.

IT Network Clients Firewall Maintenance - Weds. 8/2 and Weds. 8/9

July 19, 2017

On Wednesday, August 2, 2017 and Wednesday, August 9, 2017 from 6:00 a.m. until 8:00 a.m., UMass Amherst Information Technology (IT) will be performing maintenance on the IT Network Clients Firewall. The IT Network Clients Firewall provides network connectivity and security protections for several IT, Administration & Finance and Student Affairs desktop networks across campus.

We expect networks and devices behind this firewall will be unavailable for two hours during the maintenance.

Email Delivery Delays to Yahoo! Email Addresses - Wed., 7/12

July 12, 2017

On Wednesday, July 12, 2017, email messages sent to Yahoo! email addresses from UMass Amherst email accounts may be temporarily delayed for up to 48 hours. During this interval, members of the university community may receive notifications of undelivered mail.

UMass Amherst IT staff have resolved the issues and are closely monitoring our email servers. Messages will be delivered as soon as the blocks have been lifted.

If you have any questions, please contact IT User Services at or 413-545-TECH (8324).