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Information Technology

SPIRE Contacts

SPIRE is the University's secure online student information system. Important campus contacts related to SPIRE are listed below.

IT Help Center

http://it.umass.edu/support
413 -545-9400 • A109 LGRC Lowrise

SPIRE Training & Support

http://www.umass.edu/it/spire/ - searchable self-help documentation
For problems with:
      • Password or NetID: use Password & NetID Help. Find it on the SPIRE logon page, right-hand column under IT Accounts.
      • UMassOnline/Blackboard Learn: use elearning@cpe.umass.edu or (413) 545-9583.
      • Moodle: use instruct@umass.edu or (413) 545-2823.

SPIRE User Support Specialists
      Tammy Maginnis • Carol Foster • Allison Rocheleau
      A249 LGRC Lowrise
      Email spire-support@it.umass.edu for assistance with:
      • SPIRE training • Rosters & Grades • Class email lists
      • Enrollment overrides • Queries • Transcripts & other reports

Undergraduate Registrar

http://www.umass.edu/registrar/
Phone: (413) 545-0555 • See all Registrar contacts
213 Whitmore, 181 Presidents Drive, Amherst, MA 01003-9313

Graduate School

http://www.umass.edu/gradschool/
Phone: (413) 545-0722 • Fax: (413) 577-0010
Goodell, 140 Hicks Way, Amherst, MA 01003-9333

Bursar

http://www.umass.edu/bursar/
Phone: (413) 545-2368 • Fax: (413) 545-2297
215 Whitmore, 181 Presidents Drive, Amherst, MA 01003-9313

Financial Aid Services

http://www.umass.edu/umfa/
Phone: (413) 545-0801 • Fax: (413) 545-1700
TTY/TDD Access: (413) 545-9420
243 Whitmore, 181 Presidents Drive, Amherst, MA 01003-8230

Residential Life - Housing Assignment Office

http://www.umass.edu/living/about
Phone: (413) 545-2100, 545-2101 • Fax: (413) 545-1241
235 Whitmore, 181 Presidents Drive, Amherst, MA 01003

Continuing & Professional Education

http://www.umassulearn.net/
Records & Registration: 413-545-3653 • regoff@cpe.umass.edu • 213 Whitmore, 181 Presidents Drive, Amherst, MA 01003
Academic Programs: 413-545-0530 • academicprograms@cpe.umass.edu  100 Venture Way, Room 238, Hadley, MA 01035
eLearning Department: 
(413) 545-9583 • elearning@cpe.umass.edu • 7th Floor, DuBois Library