Online ISSR Summer Methodology Workshops | Introduction to Qualitative Interviewing | Chrystal A. George Mwangi

Monday, June 7, 2021 - 11:00am to 1:00pm
Monday, June 7, 2021 - 2:00pm to 4:00pm
Tuesday, June 8, 2021 - 11:00am to 1:00pm
Tuesday, June 8, 2021 - 2:00pm to 4:00pm
Wednesday, June 9, 2021 - 11:00am to 1:00pm
Wednesday, June 9, 2021 - 2:00pm to 4:00pm
Online Event - Login credentials via email for registered participants

This workshop will be offered online.

Description: This 3-day (12-hour) workshop provides a comprehensive introduction to the art and science of qualitative interviewing. Presenters will review key methodological issues such as: 1) how to decide how loosely or tightly structured interviews should be; 2) how to craft good interview questions; 3) how to sequence interview questions to avoid reactivity and establish rapport; 4) how to manage the interpersonal dimensions of interviewing; and 5) the difference between interview and focus group approaches. Participants will have the opportunity to develop or refine their own interview protocols as well as to gain hands-on experience interviewing. This workshop is suitable for those with limited exposure to qualitative research or those with current qualitative work that they wish to refine further.

Instructor: Chrystal A. George Mwangi

Chrystal A. George Mwangi is an Assistant Professor in Higher Education. Her scholarship broadly centers on structures of opportunity and educational attainment for underrepresented populations along the P-20 education pipeline, impacts of globalization and migration on U.S. higher education at the student, institution, and policy levels, and African and African Diaspora populations in higher education. She earned a PhD in Higher Education at the University of Maryland, College Park. Dr. George Mwangi worked for a number of years as a college administrator, including positions in undergraduate admissions, multicultural affairs, student conduct, and academic advising. She has also engaged in education research and policy work for organizations including the Council for Opportunity in Education, the Pell Institute for the Study of Opportunity in Higher Education, and Higher Education for Development.

Questions? For more information about this or any of the ISSR Summer Methodology Workshops, please contact ISSR Director of Research Methods Programs Jessica Pearlman (


Five College Students and Faculty

  • Five College Undergraduate and Graduate Students:  $150/person
  • Five College Faculty and Staff:  $250/person

Non-Five College Students and Faculty

  • Non-Five College Undergraduate and Graduate Students:  $275/person
  • Non-Five College Faculty, Staff and Other Professionals:  $400/person

Registration note: The Five Colleges include: UMass Amherst, Amherst College, Hampshire College, Mount Holyoke College, and Smith College. Registration closes for each workshop 2 full business days prior to the start date. Please note: payment of registration does not guarantee a spot in these space-limited workshops. You will receive an email confirming your successful registration if accepted. If a workshop you have registered for is over-subscribed, you will be refunded and offered placement on a wait-list. If paying with departmental funds or personal checks, contact Karen Mason (

Cancellation note: In cases where enrollment is 5 or less, we reserve the right to cancel the workshop. In cases where the registrant cancels prior to the workshop, a full refund will be given with two weeks notice, and 50% refund will be given with one week notice. We will not be able to refund in cases where registrant does not notify us of cancellation at least one week prior to the beginning date of the workshop.