Managed By: 

Employee Service Center and Benefits staff are each able to assist you with a broad range of questions. Each has specific areas of specialties. Contact a staff member directly for help.

Last Namesort descending Phone Services
Bramhall, Linda (413) 545-6110


Figueroa, Natalie (413) 545-9422


Grzych, Randy (413) 545-3831

University graduate student and non-student employee personnel records.

Ho, Linda (413) 545-6121

Retirement plan information, Sick Leave Banks and a wide array of benefits information.

Ives, Beth (413) 545-6115

Health (medical) insurance, long-term disability and dental insurances.

Lesenski, Leesa (413) 545-6114

Workers compensation (industrial accidents).

Moes, Leslie (413) 545-4549

New benefited-employee orientations & a wide range of Benefits program information.

Pleasant, Kelly (413) 545-1478

Insurances, retirement, workers compensation, unemployment, personnel records, employee family/medical leave application process, administration of Sick Leave Banks: AFSCME, MSP, Non-Unit and USA/MTA.

Shimel, Dorothy (413) 545-6113

Retirement benefits including MA State Employees’ Retirement System (MSERS, pension/defined benefit) & Optional Retirement Program (ORP/defined contribution), MSERS retirement “buy-backs”, survivor benefits.