Managed By: 

Employee Service Center and Benefits staff are each able to assist you with a broad range of questions. Each has specific areas of specialties. Contact a staff member directly for help.

Linda Bramhall
Employee Service Specialist
(413) 545-6110

The first point of contact at the Employee Service Center regarding payroll and benefits forms and orienations. Provides information regarding tuition discounts and unemployment. Assists answering general questions regarding insurances, retirement plans, various benefits topics, and pay... more about Linda

Natalie Figueroa
Personnel Records
(413) 545-3831

Maintains personnel files for non-student employees.

Randy Grzych
Employee Leaves Specialist and Personnel Records Supervisor
(413) 545-1473

Administration of the AFSCME, USA/MTA, PSU/MTA, NEPBO, and IBPO Sick Leave Banks. Answers general questions regarding the medical leave application process, payroll, and benefits. Oversees maintenance of non-student and... more about Randy

Beth Ives
Insurance Specialist
(413) 545-6115

Specializes in adminstration of health (medical), life, long-term disability, and dental insurances. Answers general questions regarding new employee hiring paperwork, workers' compensation, OBRA retirement, benefits and pay statements.

Leesa Lesenski
Workers Compensation Specialist
(413) 545-6114

Specializes in workers' compensation administration (industrial accidents). Answers general questions regarding payroll and benefits orientations and forms; as well as health, life, long-term disability and dental insurances. Provides general information on OBRA retirement, benefits, and pay... more about Leesa

Alyce Mitchell
Senior Director, Talent Management
(413) 545-1476


Leslie Moes
Employee Service Specialist
(413) 545-4549

Coordinates and schedules new benefited-employee orientations. The first point of contact at the Employee Servie Center regarding general HR information. Answers general questions regarding payroll and benefits information and forms. Provides general information regarding tuition discounts,... more about Leslie

Kelly Pleasant
(413) 545-1478

Insurances, retirement, workers' compensation, unemployment, personnel records, employee family/medical leave application process, administration of Sick Leave Banks: AFSCME, MSP, Non-Unit and USA/MTA.

Dorothy Shimel
Retirement Specialist
(413) 545-6113

Retirement benefits including MA State Employees’ Retirement System (MSERS, pension/defined benefit) & Optional Retirement Program (ORP/defined contribution), MSERS retirement “buy-backs”, survivor benefits.