Managed By: 

Employee Service Center and Benefits staff are each able to assist you with a broad range of questions. Each has specific areas of specialties. Contact a staff member directly for help.

Linda Bramhall
Employee Service Specialist
(413) 545-6110

Tuition waivers, employee verifications, and unemployment.

Natalie Figueroa
Personnel Records
(413) 545-9422

Personnel records of graduate and non-student employees.

Randy Grzych
Sick Leave Banks Administrator and Personnel Records
(413) 545-1473

Responsible for the administration of the AFSCME, USA/MTA, PSU/MTA, NEPBO, and IBPO Sick Leave Banks.  Oversees the personnel records of non-student and graduate student employees and assists with the University leave and... more about Randy

Beth Ives
Insurance Specialist
(413) 545-6115

Health (medical) insurance, long-term disability and dental insurances.

Leesa Lesenski
Workers Compensation Specialist
(413) 545-6114

Workers compensation (industrial accidents).

Leslie Moes
Employee Service Specialist
(413) 545-4549

New benefited-employee orientations & a wide range of benefits program information.

Kelly Pleasant
(413) 545-1478

Insurances, retirement, workers compensation, unemployment, personnel records, employee family/medical leave application process, administration of Sick Leave Banks: AFSCME, MSP, Non-Unit and USA/MTA.

Dorothy Shimel
Supervisor, Employee Service Center
(413) 545-6113

Retirement benefits including MA State Employees’ Retirement System (MSERS, pension/defined benefit) & Optional Retirement Program (ORP/defined contribution), MSERS retirement “buy-backs”, survivor benefits.