IT Helpdesk

The CHFA IT Helpdesk, telephone 545-2283, email it@hfa.umass.edu, provides immediate and individualized support exclusively for CHFA faculty and staff members. It is your link to CHFA’s Information Technology services. We can answer technology questions and help solve technology problems both over the phone and on-site. We are pleased to act as your liaison to OIT for warranty support and other services, freeing you to concentrate on your core education mission. All services are generally provided on the same day as requested and at no cost to you.