RESOLVING CONFLICT Conflict: "I Can't Believe It's Not Better!"
- Turning Conflict into Cooperation
- Managing Conflict
- How to Make Your Kids Furious, Your Business Unmanageable, and Uncle Sam Your Principal Heir
- The Power of Positive Criticism and Using Emotional Intelligence to Create a Healthier Workplace
- In a Good Negotiation, Everybody Wins
- Take A Proactive Approach To Dealing With Conflict
- Turning Personal Conflict Into Productive Teamwork
- Clear Communication: a Key to Unlock Improved Performance
- How To Give A Meaningful Apology
- Change: It's About Communication
- An Evening With Laurie Puhn, Author of "Instant Persuasion: How to Change Your Words to Change Your Life"
- Boundaries That You Can't See... But Oh Boy, Can You Ever Feel Them
- Win / Lose is for Losers