Listing of Articles
NON-FAMILY MANAGERS They Ain’t Kin, But They’re Key
- Attracting and Retaining Non-Family Employees
- Compensating Key Non Family Employees
- High Performance Companies Need High Performance People
- Motivating and Retaining Key Employees
- Should You Create an Employee Handbook?
- Three Problems Facing Family Businesses: Recruiting, Retaining, and Rewarding Key "Outsiders"
- The New Manager Stinks—Now What?!
- A Few Ways to Motivate Employees
- Coach Your Colleagues to Emotional Sustainability
- Labor Market Blues—A Continuing Worry for Employers
- Teams and Leaders Both Have Their Place
- Leaders as Coaches: Are you a Good Cop or a Bad Cop?
- The Use of Phantom Stock Plans is a Growing Compensation Trend
- Employees Do Best When Their Work Interests & Challenges Them-But Stays Within their Key Abilities
- Manage Work Expectations By Knowing What’s Most Important to You
- How to Find the Right Outside Manager
- Want to Double Your Sales? Hire Stars
- Synthetic Equity: How to Compensate the Non-Family Executive Who Wants an Equity Share of the Enterprise
- Golden Handcuffs Make It Unprofitable to Walk Away
SUCCESSORS Still Adult Children After All These Years
- Balance Grace, and Crashing
- Kick the Stove
- Fathers & Sons,Mothers & Daughters
- Succession Can Cause An Identity Crisis
- Creating Change in the Family Business
- Defining Opportunities for Involvement of Younger Family Members
- When Adult Children Grow Up to Run the Business
- Training for Successful Succession
- The “Slots” of Succession
- Marshall Paisner: Sustaining the Family Business
- Several Habits of Successful Successors
- Do Family Business Issues Begin in the Womb?
DIRECTOR’S DESK The Philosophical Meanderings of Ira Bryck (Director, UMass Amherst Family Business Center)
- Balance Grace and Crashing
- Kick the Stove
- Given the Right Conditions
- Achieving Immortality
- TFO (Too Flat Out) For TQM
- Family Businesses Can Take It to the Bank
- With Good Sense, Dollars Will Follow
- Is Your Family Business Eagle or Albatross?
- More Than One Tough Customer
- Today is the Tomorrow Your Dreamed About Yesterday
- Dynamic Tension: or, You’re Standing on my Foot!!!
- The Group Throne: Is Shared Leadership for You
- Take the Family Business Challenge
- Every Happy Family Is Alike
- Out of the Box and Into the Fire
- How and Why
- Born Under a Good Sign?
- Father Knows Best, But Not for You
- The Only Perfect People Are the Ones You Do Not Know
- United We Fall
- Pick Up the Baby!
- Warning: Too Much Bevel Will Cause The Point To Score Deeply Into The Wood Without Being Able To Crumble Out The Waste!
- If You Have a Lot to Learn, You Have a Lot to Teach
- Get Off the Same Page!
- Highest and Best Use
- Curiouser and Curiouser, at Least the Cat Isn’t Working for the Dog
- How Can I Miss You if You Won’t Go Away?
- Are You Turning the Crank or Turning the Tide in Your Family Business?
- Out, Out Damned Garbage
- Free Tactics to Reform Your Family Business
- To Weather the Storm, Create Your Own Forecast
- from Are You Relevant? Twelve Reasons Smart Organizations Thrive in Any Economy by Ross Shafer
- The Rare Family is Quite Well Done
- Ira's Blog
RESOLVING CONFLICT Conflict: “I Can’t Believe It’s Not Better!”
- Turning Conflict into Cooperation
- Managing Conflict
- How to Make Your Kids Furious, Your Business Unmanageable, and Uncle Sam Your Principal Heir
- The Power of Positive Criticism and Using Emotional Intelligence to Create a Healthier Workplace
- In a Good Negotiation, Everybody Wins
- Take A Proactive Approach To Dealing With Conflict
- Turning Personal Conflict Into Productive Teamwork
- Clear Communication: a Key to Unlock Improved Performance
- How To Give A Meaningful Apology
- Change: It’s About Communication
- An Evening With Laurie Puhn, Author of “Instant Persuasion: How to Change Your Words to Change Your Life”
- Boundaries That You Can't See... But Oh Boy, Can You Ever Feel Them
- Win/Lose is for Losers
PRESIDENTIAL WISDOM Articles about Great Presidents of the United States
JUST BUSINESS Sometimes A Family Business Is Just A Business
- Creating a Great Workplace and Great Managers
- What is Achievement Motivation and How do you Achieve It?
- Corporate Creativity
- Marketing Your Business through Customer Service
- Creating a Sales Revolution
- Recognizing and Responding to Red Flags in a Growing Business
- Risk Tolerance Turns Small Firms Into Big Ones
- If Your Don’t Set Priorities, There Just Won’t Be Enough Time
- Make Every Meeting Count
- Coaching: What’s In It For You?
- Build a Company of Superleaders
- Lead Differently Depending on Who’s Following
- Marketing Without Megabucks: Five Strategies
- How to Properly Choose and Use a Consultant
- "Dense-Pack" Strategic Planning Course
- 15 Easy Ways to Grow Your Business Through Customer Service
- Time Management Isn’t Just "Handle It Once"
- Bringing Military Decision Strategies to Family Business
- Questions to Sharpen Your Business Focus and Manage Future Growth
- Business Trips That Mix Business with Pleasure
- Jack Stack and the Great Game of Business
- SWOT Your Way to Success
- Expand Your Business Information Network
- Making Yourself Unforgettable in 7 Seconds
- What Makes a Great Leader?
- Can a Good Company Become a Great Company? and If So, How?
- Six Secrets of Sales Success
- From Chainsaw Al to Six Sigma
- Can China Really Compete Effectively With American Manufacturers? FBC Member’s Eyewitness Report
- How to Turn Ideas Into Profits
- Get Your Customers to Say Wow
- Competitive Intelligence on a Shoestring
- The Most Successful Companies in the World: What Do They Have In Common?
- The Art of the Board Meeting
- On Trilobites, Troglodytes, Armored Knights, and Owners’ Rights
- Lessons from Toyota: Among the World’s Largest and Most Efficient Family Businesses
- Steven Little’s Seven Irrefutable Rules of Business Growth
- Lessons from Ritz-Carlton, Starbucks, and Pike Place Fish Market
- Organize, Optimize, Systematize...Go On Vacation
- Leadership is "Poetry and Plumbing"
- Is Your Company Ready for Its First Salesperson?
- The Power of Verbal Reward
- Kick-Butt Meetings © - building team, better communication and a respectful work environment
INNOVATION Out of the Box and Into the Fire
- Nobody Moved Your Cheese: How to Ignore the Experts and Trust Your Gut
- FBC Members May Come to Learn, But they Also Have a Lot of Wisdom to Share
- Could Ben Franklin find a Home at Your Company? The Challenge of Renaissance Souls
- Strategic Questions for the Long and Short Term
- Thinking Outside Your Big Box Category Killer Competitor
- Grow Your Business with Strategic Questions
- Ideo: Design Thinking Leads to Constant Innovation
- What Kind of Business will You have in 30 Years -And Who will Be Running It?
- Iceberg on the Starboard Side! Avast!
- Branding: 3 Approaches
- When Innovation Mimics Nature- The Results Can Be Astounding
WOMEN & BUSINESS Behind Every Great Woman is Nothing Compared to What Lies Ahead
- Women Business Owners: What’s Different, What’s Not
- Is business too ‘blue’?
- Do Women Make Better Leaders?
- Would You Rather Work for a Woman or a Man?
SUCCESSFUL SUCCESSION Getting Along Swimmingly at the Gene Pool
- A Bumblebee Can Fly
- Dynamic Tension: You’re Standing on My Foot!!
- Managing Complex Family Relationships
- Plan Now for the Cousin Generation
- Surviving Family Business Whitewater: Achieving the Real Purpose of a Family Business
- The Group Throne: Is Shared Leadership for You
- Wanted: Hard Working, Responsible Son or Daughter of the Boss
- Practical and Theoretical Approaches to Making Marriage Work in a Family Business
- Creating a Partnership Charter
- Ask Dr. Tom—An Open Ended Q&A/Discussion With Dr. Tom Davidow
- FBC Members Prove Succession Can Succeed!
- It’s All About Relationships
- Rule or Govern?
MONEY ISSUES Financial and Estate Issues
- Is an ESOP for you?
- Family Businesses Can Take It to the Bank
- With Good Sense, Dollars Will Follow
- Lending Money to Family Members
- Gifts in the Family Business
- Estate Planning Advice
- You Ain’t Seen Nothin’ Yet
- Use Your Accounting Data for Marketing Too
- A Planning Tool for the 21st Century Economic Citizen
- Experts Plea: Can’t We All Just Get Along?!
- Only Read This if You Require Workfree-Stressfree Financial Independence
- Capitalism Rediscovered: Strategic Compensation
- Are You Getting the Greatest Tax Advantages from Your Capital Expenditures?
- Training Kids to Handle Money Decisions
- Estate Planning for the Closely Held Business
- Why You Should Review Your Buy-Sell Agreement
- What Is a Family Limited Partnership And When Should You Use One?
- How a Welfare Benefit Trust Can Reduce Your Company’s Costs
- Family Split-Dollar Insurance Plans As an Estate Planning Tool
- Nonqualified Deferred Compensation And Your Family Business
- ESOPs as Estate Planning Tools
- What’s Your Business Really Worth?
- Attorney and Accountant Agree !!
- What is Good Pay?
- Life After Repeal of the Death Tax
- 2002 Tax Legislation - Tax Impact of Stimulus Provisions on Business
- Seven Habits of Highly Effective Companies
- What Might Kill Your Business
- Egad! Gaps in GAAP
- What Your Banker Needs to Know
- Is Your Due Diligence Due?
- Sponsors Play “Stump the Panel”
- Living Life on the Flip of a Coin; Will You Have Enough to Retire?
- Preventing Check Fraud
- Centralize All Your Stuff
- Banking is Back to Basics
- How to Control Insurance Costs
- An Update on the Estate Tax in Massachusetts (10/04)
- Which Fringe Benefits Are Actually Deductible?
- Fund Your Buy-Sell—In CURRENT Dollars
- Keep the family business where it belongs — in your family!
- Yikes! Do I Really Have to Put My Landscaping Contractor on Payroll?
- IRS Continues to Increase Compliance Audit Activities
- Having the Government Involved in Your Financing Isn’t Necessarily a Bad Thing
- Now that your taxes are done, what do you need to keep and for how long?
- Create an FLP that passes Tax Court scrutiny
- How to transfer ownership seamlessly
- Financial Reporting: Enron and You
- Family Limited Partnerships (FLP) – An Estate Planning Tool For your Family?
- Tighter Rules, Expanded Opportunities
- Divorce and the Family Business—What Are the Options?
- “I Read It So It Must Be True?”
- Good Retirement Planning Ensures a Smooth Transition
- When to Buy the Competition? FBC's Sponsors Share Advice
- Stimulus Act Provides Bonus for 2008 Car Buyers
- Economic Forecast: Patient is Sick but Not Terminal
- Baby You Can Drive My (Company) Car
- Saving Money on Health Care Costs
- Develop Your Tax Strategies Now
- When and How to Communicate With Your Bank
- Chapter and Verse: the 401(k) Coach Gets Write to It
- Why are Compensation Issues Different in a Family Business?
- Tired of Taxes
- Chapter and Verse
- Adding Things Up
- Qualified Deferred Investment Account
- Fee Disclosure
INSURANCE Insure Yourself, It’s Later Than You Think
- After Heavy Flooding and Just Before Halloween, Flood Insurance is Scary Stuff
- How to Control Insurance Costs
- Before the storm Season……
- How Massachusetts Health Care Changes Affect Your Business
- Update on Health Care Reform
- Be a Smart Health Care Consumer
LEGAL Ignorance of the Law is No Excuse (but it’s better than no alibi at all)
- All You Need is Love and a Good Pre-Nuptual Agreement
- Family Limited Partnerships
- Buy Sell Agreements
- Trademarks, Domain Names, and the Web
- What’s the Best Corporate Structure for Your Company?
- How to Hire Well and Stay OUT of Court
- Protect Against Ex-Employee Lawsuits
- Is Your Intellectual Property Protected?
- Keeping What’s Yours Till the Bitter End
- Lawsuit-Proof Your Hiring
- How to Collect from Delinquent Customers
- Keeping It Simple
- Fund Your Buy-Sell—In CURRENT Dollars
- Considering A Prenuptial Agreement? Watch for Unintended Consequences
- When a Will Is Not Enough
- How to Protect Your Intellectual Property
- The Commonwealth Ensures Your Fruitcake is Fresh
- Three Lawyers With Answers
- Is It Easier to Clean the Pool or Hire Someone to Do It?
- Yes, I Can Hear You Now!
- Fail to Plan, Plan to Fail...Fail to Pay, Plan to Pay, Pay, Pay
- Beware of Suspicious Emails
- Excuse My Legalese
VALUES & CULTURE Trust, Love, Power and Other Invaluable Values
- Building Trust
- Emotional Intelligence
- Awaken the Sleeping Giant Within
- Motivate thru Personality Styles
- The Seven Toolboxes of Creativity
- You Talkin' to Me? A Workshop in Whole Listening
- You're Not My Type, but Can't We Get Along? Enneagreams and the Workplace
- Be Outstanding, Not Just Good
- The Kikkoman Family Creed
- Shackleton's Epic Voyage Offers Management Lessons for Family Businesses
- Market to Your Market's Defining Moments
- A Corporate Innovator Stresses Company Culture
- Deciding Right and Wrong: The Ethicist Speaks
- Ethics AND Profits? Have Both!
- Primal Leadership: The Emotionally Intelligent Leader
- When Small Companies Find a Niche
- How CEOs And Managers Can Shape Their Personality Traits And Become Better Leaders
- Peak Experiences Are 6/7 of the Way to Sainthood
- Old School vs. New School Authority: Making the Case for Participation, Collaboration, and Teamwork
- Jack Mitchell "Hugs" to Success
- Your Employees Need Non-Authoritarian Focus and Direction
- Thrive Against the Biggies Even When They Steal Your Best Ideas
- Their Favorite Business Mentors
- Who Participates in the Family Business Center? Just Ask—Ira Did!
- Competitiveness: The Desire to Win
- What's a Life Plan and Why Do You Need One?
- Conscious vs. Subconscious: Which Would You Bet On?
- Taking a Peek at, and Preserving the Past: How and Why to Capture Your Family Business History
- Follow Your Passions at 200 MPH
- Lead So People Want to Follow
- Warning! Overwinding Not Conducive to Your Health!
- It's OK to Struggle With Sustainability
- Building a Legacy Through Storytelling
SENIOR GENERATION Food for Thought for the Senior (“If I Die”) Generation
- Achieving Immortality
- Six Questions You Must Answer to Succeed in Your Family Business
- How to Save the Family Business, by Peter Drucker
- The Art of Letting Go, Comfortably and Profitably
WEB-WISDOM You Have Mail: Wisdom from the Cyberland
- Lessons from Geese
- Cowboy Wisdom
- Boat Race
- It Just Won’t Fly
- Width of Railroad
- Business Math Through the Ages
- An Outstanding Employment Review
- Transferable Talent
- Wear Sunscreen
- 110 Maxims That Helped Shape and Guide America’s First President
- Famous Last Words
SELLING YOUR BUSINESS Everything’s for Sale
- Selling Your Family Business
- Position Your Company for Sale
- 12 Tips for Selling a Business
- Be Prepared to Sell Your Business—But Be Cautious, Too!
- Be Ready When You Get the Call: Dealing With Buyout Suitors
- A Sales Trainer Who Guarantees “Bulletproof” Results
- Ensuring higher business valuations
- Customer Relationship Managment: A Needed Boost to Productivity and Profit
- Three Marketing Experts Advise a Start-up
- The Right Way to Sell a Business
BUSINESS TALES Tales from the Trenches
- Window of Opportunity: The Kleeberg Sheet Metal Company
- They Said It Couldn't Be Done: Lynn Ladder Company
- Riverdale Mills
- Why is Jim Coghlin Such a Bright Guy?
- Notch Welding: Nucleus of Growth
- Legal Seafoods' Family Schism
- Forastiere Family Funeral Homes: Still Changing After All These Years
- Making It Work in the Third Generation: Tyler Equipment
- Passionate About the Future: Peter Picknelly of Peter Pan Bus
- Stewardship of a Fifth Generation Business: Rugg Lumber
- Sam Steinberg's Non-Lasting Legacy
- Tutu Close for Comfort? DesignWorks Story
- The Greniers Learn How to Develop a Picture-Perfect Family Business
- What I've Learned, by David Rothenberg
PLAY @ WORK All the World’s A Stage: Do You Like What Part You’re Playing?
- Perils of Pauline's Family Business
- Wait Till Your Father Gets Home
- Nation's Business Review of "Wait Till Your Father Gets Home"
- Boston Globe preview of Wait Till Your Father Gets Home
- Put a Little Play in Your Work With: "A Tough Nut to Crack"
- Tough Nut to Crack Wows UMass Amherst Family Business Center
- Inspiring Acts: FBC Leader Uses Theater to Educate (Business West)
- CONTINUED COVERAGE OF OUR FAMILY BUSINESS DRAMAS (Family Business Magazine & Families in Business Magazine
Related Matters provides general information only. It is not intended as legal or accounting advice. Accordingly, readers should not act upon information in this publication without seeking professional advice. Copyrights to the articles in this newsletter (and online) remain with the authors and the UMass Amherst Family Business Center and may not be reprinted without permission.
Shel Horowitz is a professional writer and the staff writer for Related Matters. Unless otherwise noted in the byline, all articles are authored by Shel, who recently published his sixth book, Principled Profits. Shel can be reached at www.principledprofits.com
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