UMass Amherst Facilities & Campus Services UMass Amherst Home Page


Fire and Police: 911
Service Desk: 545-6401


Juanita Holler - Associate Vice Chancellor for Facilities & Campus Services Welcome to Facilities & Campus Services. We’re proud to be the stewards of the University’s facilities, infrastructure and grounds, and the local provider of our public transportation. We want to deliver the most sustainable, efficient and cost-effective services to all of our customers. F&CS strives to maintain a welcoming and engaging environment for faculty, staff, students, alumni and visitors alike –a place where living, learning, teaching and working can be both rewarding and memorable. If you have any suggestions for how we can improve our services, or the campus, please don’t hesitate to contact us.

--Juanita M. Holler, FAIA



The Facilities & Campus Services Catalog The Facilities & Campus Services Catalog is a dynamic PDF compendium of all our services. It's a handy reference guide with live hyperlinks to connect you to the right person or information fast. Check back often for frequent updates.


Non-emergency work request

Current Construction Projects - Interactive Map

Space & Asset Management - space request

Sustainable UMass


Administrative Services Administrative Services
F&CS Administrative Services provides a broad range of centralized administrative functions for Campus Planning, Design & Construction Management, Physical Plant, and Transportation Services. These functions include accounting, accounts payable, billing, capital and operating budgeting, communications, human resources, materials inventory, procurement, and work management, including Customer Service and the Service Desk.

Campus Planning Campus Planning
Campus Planning supports the overall mission of the University of Massachusetts Amherst by guiding the physical development of the flagship campus through the creation, maintenance and administration of a campus master planning process and Space & Asset Management.

Design & Construction Management Design & Construction Management
Design & Construction Management is responsible for capital projects, plant adaptation, and other non-maintenance construction on state property within the University of Massachusetts Amherst.

Physical Plant Physical Plant
Physical Plant is responsible for the custodial, grounds, utilities, and building maintenance for nearly 6 million square feet of administrative, academic, and recreational space at our Amherst campus. Among the many services we provide are building alterations, sustainability, event planning, moving services, pest control, waste management and recycling, snow and ice removal, asbestos removal, key coring and duplication, and Dig Safe permits.

Transportation Services Transportation Services
Transportation Services provides a variety of programs designed to enhance ground transportation options essential to the campus mission including bus and van service to the University/Five College communities, Special Transportation Services, on-call and reservation service for passengers with both temporary and permanent disabilities, as well as safe, orderly, and fair parking services for employees, students, and visitors to our campus.


This site is maintained by UMass Amherst Facilities & Campus Services

© 2014 University of Massachusetts Amherst | Operating Policy | Site Policies | Site Map | Staff Only  Be our friend on Facebook Yes, we're on Twitter!

The Commonwealth's Flagship Campus