UMASS AMHERST facilities & campus services
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~~~~~~~~

F&CS org chart

administrative
services

 

  • our staff,
    A to Z
  • accounting, budget,
    & procurement
  • human
    resources
  • customer service/
    work management
  • document archive
    & communications

F&CS administrative services staff

F&CS Administrative Services provides a broad range of centralized administrative functions for Campus Planning, Design & Construction Management, Physical Plant and Transportation Services. These functions include accounting and reconciliation, capital, operating and utilities budgeting, communications, human resources, procurement and contracts, and work management.

Shane Conklin, Director, F&CS Administrative Services

Shane Conklin
Director, F&CS Administrative Services

sconklin@umass.edu
Office: (413) 545-8000
Shane is responsible for the activities and operations of the Administrative Services Division, with a focus on efficiency, effectiveness, productivity and customer service. He works closely with the Associate Vice Chancellor, F&CS directors, Administrative Services staff, and the campus community to ensure the highest level of administrative services for F&CS
.

The following list is in alphabetical order by last name. If you're not sure of the name you're looking for, or you'd like to contact someone in a particular administrative area, try looking through one of the tabbed sections above. If you're still having trouble, you can always call the F&CS front desk at 413-545-8000, or email info@facil.umass.edu, and we'll do our best to connect you with the person you need.

Jim Antonovitch, Manager, work Management

Antonovitch, Jim
Manager, Work Management

fish442@facil.umass.edu
Desk: (413) 545-9627
Jim manages the service request process, including the supervision of F&CS Customer Service Representatives. He also oversees the day-to-day operation of the Service Desk.

Tina Baceski, Engineering Aide

Baceski, Tina
Engineering Aide

tbaceski@facil.umass.edu
Desk: (413) 545-6401
Tina takes your calls and processes your service requests at the Service Desk.
X

Melissa Bergeron, Work Management Coordinator

Bergeron, Melissa
Work Management Coordinator

mbergeron@facil.umass.edu
Desk: (413) 545-6443
Melissa coordinates the handling of Service Requests --their intake, processing and fulfillment --and manages F&CS Work Management and Customer Service Representatives.

Donna Bourguignon, Administrative Support

Bourguignon, Donna
Administrative Support

dbourgui@admin.umass.edu
Desk: (413) 545-2263
Donna provides administrative support for purchasing and contract administration.
X

Lois Brown, Human Resources Coordinator

Brown, Lois
Human Resources Coordinator

lois@umass.edu
Desk: (413) 545-6476
Lois assists in the hiring process for permanent benefited employees for all the divisions of F&CS. She also helps to coordinate new hire searches.

Leo Campbell, Engineering Aide

Campbell, Leo
Engineering Aide

leo@admin.umass.edu
Desk: (413) 545-6401
Leo takes your calls and processes your service requests at the Service Desk.
X

Billy Coleman, Buyer

Coleman, Billy
Buyer

billyc@admin.umass.edu
Desk: (413) 545-2830
Billy is responsible for day-to-day purchasing and contract administration in Physical Plant Stores.
X

Shara Denson, F&CS Human Resources Manager

Denson, Shara
F&CS Human Resources Manager

denson@facil.umass.edu
Desk: (413) 545-6455
Shara performs executive administration of hiring, equity reviews, training, grievances, and accident reporting for the entire F&CS workforce.

Sonya Fernandes, Customer Service Representative

Fernandes, Sonya
Customer Service Representative

smf@umass.edu
Desk: (413) 577-0412
Cell: (413) 687-3161
Sonya guides campus clientele through the service request process. Call her if you need help getting work done in one of these departments:

Sonya's Customer Service Areas (click to open/close)

~~~
Academic Custodial
Administrative Services
Afro-American Studies
Army ROTC
Astronomy
Biochemistry and Molecular Biology
Career Services
Center for Multicultural Advancement and Student Success (CMASS)
Center for Women and Community (CWC)
Central Heating Plant
Chemical Engineering
Chemistry
Chilled Water Compound
Civil and Environmental Engineering
College of Engineering
Communication Disorders
Computer Science
Controller's Office
Customer Service Desk
Department of Conservation and Recreation (DCR)
Design and Construction Management
Distribution Services
Electrical and Computer Engineering
Electrical Distribution
Environmental Health and Safety
Environmental Institute
Facilities and Campus Services
Library
Massachusetts Higher Education Consortium
Math
Mechanical and Industrial Engineering
Nursing
Office of Information Technologies
Operations and Utilities
Parking Services
Physical Plant
Physics
Procurement
Public Health and Health Sciences
Research and Extension Center for Agriculture
Research Compliance
Scientific Reasoning Research Institute (SRRI)
Soil and Plant Testing Tissue Lab
Solar Habitat
Switch Gear Building
Textbook Annex
UMass Press
Undergraduate Admissions
University Health Services
Waste Water Treatment
WFCR, New England Public Radio

Kevin Hamelin, Work Management Assistant

Hamelin, Kevin
Work Management Staff Assistant

hamelin@facil.umass.edu
Desk: (413) 545-6410
Kevin processes service requests and supports the work of F&CS Customer Service Representatives. He's also a main contributor of content on the Physical Plant web site.

Suzanne Hatch, Recharge Specialist

Hatch, Suzanne
Recharge Specialist

slhatch@facil.umass.edu
Desk: (413) 545-6513
Suzanne administers the labor recharge process for Design & Construction Management, and handles project close-out processes. She also manages all Procards and cell phones.

Richard Heath, Contract Officer

Heath, Richard
Contract Officer

heath@facil.umass.edu
Desk: (413) 577-3405
Dick receives and approves Procurement purchase orders and requisitions.
X

Jim Hunt, F&CS Communications Manager

Hunt, Jim
F&CS Communications Manager

jhunt@facil.umass.edu
Desk: (413) 577-4767
Cell: (413) 320-2518
Jim's responsible for communicating all things F&CS to the campus. He's also the one to blame for this web site.

Ron Husted, Customer Services Representative

Husted, Ron
Customer Service Representative

rjhusted@umass.edu
Desk: (413) 545-6465
Cell: (413) 658-5296
Ron guides campus clientele through the service request process. Call him if you need help getting work done in one of these departments:

Ron's Customer Service Areas (click to open/close)

~~~
Academic and Classroom Space
Accounting
Animal Care
Architecture
Art
Art History
Auditorium Scheduling
Auxiliary Services
Biochemistry and Molecular Biology
Biology
Branding and Creative Communications
Café
Center for Interdisciplinary Renaissance Studies
Center for Public Policy and Administration (CPPA)
Chancellor's House
Chemistry
Classics, Language, Literatures and Cultures
College of Natural Sciences
Computer Science
Conference Services
Continuing and Professional Education
Department of Music
Design and Construction Management
Development Office
Disability Services
Economics
English
Environmental Health and Safety
Family Business Center
Finance and Operations Management
Fine Arts
Fine Arts Center
Five College Astronomy
Gas Pump, Fleet Services
Geosciences
Grounds (Physical Plant)
History
Hospitality and Tourism Management
Humanities and Fine Arts
Institute for Social Science Research
Isenberg School of Management
Landscape Architecture and Regional Planning (LARP)
Library
Lincoln Campus Center
Mass Review
Microbiology
Microbiology - North
Microbiology - North (Lovely Lab)
Music and Dance
Operations and Utilities
Outing Club
Parking Garage
Parking Services
Police Department
Political Economy Research Institute (PERI)
Political Science and Legal Studies
Psychology
Residential Facilities-Orchard Hill
Science, Technology and Society Initiative (STS)
Social and Behavioral Sciences
Sociology
Sports Management
Theater
Transit Services
Undergraduate Admissions Center
University Without Walls
Veterinary
WMUA

Lisa Jarvis, Engineering Aide

Jarvis, Lisa
Engineering Aide

ljarvis@facil.umass.edu
Desk: (413) 545-6401
Lisa takes your calls and processes your service requests at the Service Desk.
X

Nicole Lambert, Work Management Staff Assistant

Joyce, Nicole
Work Management Staff Assistant

njoyce@umass.edu
Desk: (413) 545-6557
Nicole assists in the processing of service requests, record keeping and reporting. She also supports the work of F&CS Customer Service Representatives.

Angela Kapinos, Accountant Manager

Kapinos, Angela
Accountant Manager

angelak@admin.umass.edu
Desk: (413) 545-6563
Angela supervises the Accounting & Reconciliation group. She deals with project-related expenses and Summit-related questions, and she manages project budgets and recharges.

Walter Kurtyka, Clerical Assistant

Kurtyka, Walter
Clerical Assistant

wskurtyka@admin.umass.edu
Desk: (413) 545-3921
Walter assists with audits, expense tracking and financial reporting.
X

Jean Laczynski, Clerical Assistant

Laczynski, Jean
Clerical Assistant

jlaczyns@facil.umass.edu
Desk: (413) 545-6466
Jean processes billing for Physical Plant.
X
X

Brittany McLellan, Clerical Assistant

McLellan, Brittany
Clerical Assistant

mclellan@admin.umass.edu
Desk: (413) 577-1739
Brittany assists in the processing of accounts payable for Design & Construction Management and Transportation Services. She also assists in tracking outstanding invoices.

Gary Noga, Financial Accounting Manager

Noga, Gary
Financial Accounting Manager

gnoga@facil.umass.edu
Desk: (413) 545-6472
Gary performs inventory audits and systems accountability analyses, as well as reviews of Pro-card expenses.
X

Tina O'Connor, Human Resources Time & Attendance Payroll Clerk

O'Connor, Tina
Human Resources Time & Attendance Payroll Clerk

toconnor@facil.umass.edu
Desk: (413) 545-6452
Tina administers payroll and overtime for all employees in F&CS. She also processes the documentation for industrial accidents.

Lynn Omasta, Contract / Purchasing Manager

Omasta, Lynn
Contract / Purchasing Manager

lomasta@facil.umass.edu
Desk: (413) 545-4967
Fax: (413) 545-1450
Lynn is responsible for managing the development and administration of all F&CS contracts and purchasing.

Shirley Ortiz, Project Specialist

Ortiz, Shirley
Project Specialist

sortiz@facil.umass.edu
Desk: (413) 577-1733
Shirley assists in the processing of project budgets for Design & Construction Management. She also manages the travel and business expense reimbursement process.

Pat Parenteau, Construction Archives & Records Manager

Parenteau, Patricia
Construction Archives & Records Manager

pparenteau@admin.umass.edu
Desk: (413) 545-6495
Pat oversees the UMass Construction Documents Archive. The Archive contains official construction records for UMass Amherst buildings going back to the early 1900's.

Bruce Parkin, Departmental Assistant

Parkin, Bruce
Departmental Assistant

parkin@facil.umass.edu
Desk: (413) 545-6465
Bruce assists in various projects including business process review, new system implementation, and policy and procedure documentation.

Tammy Parks, Office Manager and Assistant to the Director

Parks, Tammy
Office Manager and Assistant to the Director

tparks@facil.umass.edu
Desk: (413) 545-8000
Tammy manages the F&CS offices on the second floor of the Physical Plant Building, and acts as the Administrative Services Director's Executive Assistant.

Tami Patenaude, Clerk

Patenaude, Tami
Clerk

tamip@facil.umass.edu
Desk: (413) 545-2955
Tami processes accounts payable for Physical Plant and Parking Services. She also tracks outstanding invoices and purchase order balances.

Betsy Thornton, Human Resources Coordinator

Rose, Julia
Human Resources Training Coordinator

jewels64@facil.umass.edu
Desk: (413) 545-6521
Julia provides clerical support for F&CS' training and safety programs.
X

Karin Sadler, Financial Reporting Specialist

Sadler, Karin
Financial Reporting Specialist

ksadler@facil.umass.edu
Desk: (413) 545-6408
Karin provides oversight of operational budgets, capital plan budgets and revenue for all F&CS divisions. She also handles grant submissions and utility commodity data collection.

Evelyn Sanchez, Buyer

Sanchez, Evelyn
Buyer

esanchez1@facil.umass.edu
Desk: (413) 577-4692
Evelyn is responsible for day-to-day purchasing and contract administration.
X

John St. Denis, Buyer

St. Denis, John
Buyer

jstdenis@facil.umass.edu
Desk: (413) 545-2637
John is responsible for day-to-day purchasing and contract administration in Physical Plant Stores.
X

John Sullivan, Buyer

Sullivan, John
Buyer

jsullivan@facil.umass.edu
Desk: (413) 545-6446
John is responsible for day-to-day purchasing and contract administration.
X

Julia Rose, Human Resources Training Coordinator

Thackeray, Donna
Human Resources Clerk

dmougin@admin.umass.edu
Desk: (413) 577-4472
Donna provides clerical assistance for all F&CS Human Resources functions.
X

Chrystal Nielsen, Human Resources Staff Assistant

Thornton, Betsy
Human Resources Coordinator

betsyt@admin.umass.edu
Desk: (413) 577-4769
Betsy administers the hiring and payroll process for non-benefited employees and students. She also assists in the processing of industrial accident claims.

Liz Tousignant, Customer Service Representative

Tousignant, Liz
Customer Service Representative

ltousignant@facil.umass.edu
Desk: (413) 577-0413
Liz guides campus clientele through the service request process. Call him if you need help getting work done in one of these departments:

Liz' Customer Service Areas (click to open/close)
~~~
Administration and Finance
Astronomy
Athletics
Biology
Budget Office
Bursar's Office
Business Office
Center for Early Education and Care
Center for International Education
Chemical Engineering
Chemistry
Coal Handling Facility
College of Education
College of Natural Sciences
Commonwealth Honors College
Dance
Department for Student Development
Design and Construction Management
Educational Policy Research and Administration (EPRA)
Environmental Conservation
Environmental Health and Safety
Financial Aid
Fine Arts
Five College Astronomy
Food Science
Geosciences
Graduate Employee Organization
Institutional Research
Kinesiology
Labor Relations
Massachusetts Small Business Development Center (MSBDC)
Mechanical and Industrial Engineering
Mullins Center and Ice Rink
Nutrition
Physical Plant, Grounds
Physics and Chemistry
Polymer Science
Research and Extension Center for Agriculture
Residential Facilities - Apartments
Residential Facilities-Central
Residential Facilities-Commonwealth Honors College
Residential Facilities-Family Housing
Residential Facilities-Lincoln
Residential Facilities-North
Residential Facilities-North Village
Residential Facilities-North Village Family Housing
Residential Facilities-Northeast
Residential Facilities-Orchard Hill
Residential Facilities-Southwest
Residential Facilities-Sylvan
Residential Life
Stockbridge School of Agriculture (SSA)
Student Activities and Involvement
Student Affairs and Campus Life
Teacher Education and Curriculum Studies (TECS)
Michael Townsend, Engineering Aide

Townsend, Michael
Engineering Aide

mat@facil.umass.edu
Desk: (413) 545-6401
Mike takes your calls and processes your service requests at the Service Desk.
X

Victoria Voloshinov, Account Analyist

Voloshinov, Victoria
Account Analyst

vvolosh@facil.umass.edu
Desk: (413) 577-4473
Victoria handles revenue and budget entries for operating budgets and specialized projects. She also helps to prepare UMBA billing and financial reports.

Cathy M. West, Accounts Payable Clerk, Physical Plant

West, Cathy M.
Accounts Payable Clerk

cmwest@admin.umass.edu
Desk: (413) 545-6409
Cathy processes invoices for Physical Plant utility commodities.

   

 

In Accounting, Budget, and Procurement

Administrative Services provides a broad range of centralized financial functions for all F&CS divisions. We've broadly categorized these functions as Accounting & Reconciliation, Capital, Operating & Utilities Budgeting and Procurement & Contracts. Scroll down to see the personnel assigned to each area.

Accounting & Reconciliation
Angela Kapinos, Accountant Manager

Kapinos, Angela
Accountant Manager

angelak@admin.umass.edu
Desk: (413) 545-6563
Angela supervises the Accounting & Reconciliation group. In addition to dealing with project-related expenses and Summit-related questions and problems, Angela also manages project budgets and recharges.

The following list of Accounting & Reconciliation personnel is in alphabetical order by last name. If you're not sure of the name you're looking for, you can always call the F&CS front desk at 413-545-8000, or email info@facil.umass.edu, and we'll do our best to connect you with the person you need.

Suzanne Hatch, Recharge Specialist

Hatch, Suzanne
Recharge Specialist

slhatch@facil.umass.edu
Desk: (413) 545-6513
Suzanne administers the labor recharge process for Design & Construction Management, and handles project close-out processes. She also manages all Procards and cell phones.

Jean Laczynski, Clerical Assistant

Laczynski, Jean
Clerical Assistant

jlaczyns@facil.umass.edu
Desk: (413) 545-6466
Jean processes billing for Physical Plant.
X
X

Brittany McLellan, Clerical Assistant

McLellan, Brittany
Clerical Assistant

mclellan@admin.umass.edu
Desk: (413) 577-1739
Brittany assists in the processing of accounts payable for Design & Construction Management and Transportation Services. She also assists in tracking outstanding invoices.

Shirley Ortiz, Project Specialist

Ortiz, Shirley
Project Specialist

sortiz@facil.umass.edu
Desk: (413) 577-1733
Shirley assists in the processing of project budgets for Design & Construction Management. She also manages the travel and business expense reimbursement process.

Tami Patenaude, Clerk

Patenaude, Tami
Accounting Clerk

tamip@facil.umass.edu
Desk: (413) 545-2955
Tami processes accounts payable for Physical Plant and Parking Services. She also tracks outstanding invoices and purchase order balances.

   
Capital, Operating & Utilities Budgeting
Karin Sadler, Financial Reporting Specialist

Sadler, Karin
Budget Manager & Financial Reporting Specialist

ksadler@facil.umass.edu
Desk: (413) 545-6408
Karin provides oversight of operational and capital plan budgets and revenue for all F&CS divisions. She also handles grant submissions and utility commodity data collection.

The following list of Capital, Operating & Utilities Budgeting personnel is in alphabetical order by last name. If you're not sure of the name you're looking for, you can always call the F&CS front desk at 413-545-8000, or email info@facil.umass.edu, and we'll do our best to connect you with the person you need.
Victoria Voloshinov, Account Analyist

Voloshinov, Victoria
Account Analyst

vvolosh@facil.umass.edu
Desk: (413) 577-4473
Victoria handles revenue and budget entries for operating budgets and specialized projects. She also helps to prepare UMBA billing and financial reports.

Cathy M. West, Accounts Payable Clerk, Physical Plant

West, Cathy M.
Accounts Payable Clerk

cmwest@admin.umass.edu
Desk: (413) 545-6409
Cathy processes invoices for Physical Plant utility commodities.
X

 

 

Procurement & Contracts
Lynn Omasta, Contract / Purchasing Manager

Omasta, Lynn
Procurement & Contracts Manager

lomasta@facil.umass.edu
Desk: (413) 545-4967
Fax: (413) 545-1450
Lynn is responsible for managing the development and administration of all F&CS purchasing and contracts.

The following list of Procurement & Contracts personnel is in alphabetical order by last name. If you're not sure of the name you're looking for, you can always call the F&CS front desk at 413-545-8000, or email info@facil.umass.edu, and we'll do our best to connect you with the person you need.
Donna Bourguignon, Administrative Support

Bourguignon, Donna
Administrative Support

dbourgui@admin.umass.edu
Desk: (413) 545-2263
Donna provides administrative support for purchasing and contract administration.
X

Billy Coleman, Buyer

Coleman, Billy
Buyer

billyc@admin.umass.edu
Desk: (413) 545-2830
Billy is responsible for day-to-day purchasing and contract administration in Physical Plant Stores.
X

Evelyn Sanchez, Buyer

Sanchez, Evelyn
Buyer

esanchez1@facil.umass.edu
Desk: (413) 577-4692
Evelyn is responsible for day-to-day purchasing and contract administration.
X

John St. Denis, Buyer

St. Denis, John
Buyer

jstdenis@facil.umass.edu
Desk: (413) 545-2637
John is responsible for day-to-day purchasing and contract administration in Physical Plant Stores.
X

John Sullivan, Buyer

Sullivan, John
Buyer

jsullivan@facil.umass.edu
Desk: (413) 545-6446
John is responsible for day-to-day purchasing and contract administration.
X

 

In Human Resources

Shara Denson, F&CS Human Resources Manager

Denson, Shara
F&CS Human Resources Manager

denson@facil.umass.edu
Desk: (413) 545-6455
Shara manages the F&CS Human Resources group. She performs executive administration of hiring, equity reviews, training, grievances, and accident reporting for the entire F&CS workforce.

The following list of Human Resources personnel is in alphabetical order by last name. If you're not sure of the name you're looking for, you can always call the F&CS front desk at 413-545-8000, or email info@facil.umass.edu, and we'll do our best to connect you with the person you need.

Lois Brown, Human Resources Coordinator

Brown, Lois
Human Resources Coordinator

lois@umass.edu
Desk: (413) 545-6476
Lois assists in the hiring process for permanent benefited employees for all the divisions of F&CS. She also helps to coordinate new hire searches.

Tina O'Connor, Human Resources Time & Attendance Payroll Clerk

O'Connor, Tina
Human Resources Time & Attendance Payroll Clerk

toconnor@facil.umass.edu
Desk: (413) 545-6452
Tina administers payroll and overtime for all employees in F&CS. She also processes the documentation for industrial accidents.

Betsy Thornton, Human Resources Coordinator

Rose, Julia
Human Resources Training Coordinator

jewels64@facil.umass.edu
Desk: (413) 545-6521
Julia provides clerical support for F&CS' training and safety programs.
X

Julia Rose, Human Resources Training Coordinator

Thackeray, Donna
Human Resources Clerk

dmougin@admin.umass.edu
Desk: (413) 577-4472
Donna provides clerical assistance for all F&CS Human Resources functions.
X

Chrystal Nielsen, Human Resources Staff Assistant

Thornton, Betsy
Human Resources Coordinator

betsyt@admin.umass.edu
Desk: (413) 577-4769
Betsy administers the hiring and payroll process for non-benefited employees and students. She also assists in the processing of industrial accident claims.

 

 

 

 

In Customer Service/Work Management

Jim Antonovitch, Manager, work Management

Antonovitch, Jim
Manager, Customer Service & Work Management

fish442@facil.umass.edu
Desk: (413) 545-9627
Jim manages the service request process, including the supervision of F&CS Customer Service Representatives. He also oversees the day-to-day operation of the Service Desk.

The following list of Customer Service/Work Management personnel is in alphabetical order by last name. If you're not sure of the name you're looking for, you can always call the F&CS front desk at 413-545-8000, or email info@facil.umass.edu, and we'll do our best to connect you with the person you need.

Tina Baceski, Engineering Aide

Baceski, Tina
Engineering Aide

tbaceski@facil.umass.edu
Desk: (413) 545-6401
Tina takes your calls and processes your service requests at the Service Desk.
X

Melissa Bergeron, Work Management Coordinator

Bergeron, Melissa
Work Management Coordinator

mbergeron@facil.umass.edu
Desk: (413) 545-6443
Melissa coordinates the handling of service requests --their intake, processing and fulfillment --and manages the work of F&CS Customer Service Representatives.

Leo Campbell, Engineering Aide

Campbell, Leo
Engineering Aide

leo@admin.umass.edu
Desk: (413) 545-6401
Leo takes your calls and processes your service requests at the Service Desk.
X

Sonya Fernandes, Customer Service Representative

Fernandes, Sonya
Customer Service Representative

smf@umass.edu
Desk: (413) 577-0412
Cell: (413) 687-3161
Sonya guides campus clientele through the service request process. Call her if you need help getting work done in one of these departments:

Sonya's Customer Service Areas (click to open/close)

~~~
Academic Custodial
Administrative Services
Afro-American Studies
Army ROTC
Astronomy
Biochemistry and Molecular Biology
Career Services
Center for Multicultural Advancement and Student Success (CMASS)
Center for Women and Community (CWC)
Central Heating Plant
Chemical Engineering
Chemistry
Chilled Water Compound
Civil and Environmental Engineering
College of Engineering
Communication Disorders
Computer Science
Controller's Office
Customer Service Desk
Department of Conservation and Recreation (DCR)
Design and Construction Management
Distribution Services
Electrical and Computer Engineering
Electrical Distribution
Environmental Health and Safety
Environmental Institute
Facilities and Campus Services
Library
Massachusetts Higher Education Consortium
Math
Mechanical and Industrial Engineering
Nursing
Office of Information Technologies
Operations and Utilities
Parking Services
Physical Plant
Physics
Procurement
Public Health and Health Sciences
Research and Extension Center for Agriculture
Research Compliance
Scientific Reasoning Research Institute (SRRI)
Soil and Plant Testing Tissue Lab
Solar Habitat
Switch Gear Building
Textbook Annex
UMass Press
Undergraduate Admissions
University Health Services
Waste Water Treatment
WFCR, New England Public Radio
Kevin Hamelin, Work Management Assistant

Hamelin, Kevin
Work Management Staff Assistant

hamelin@facil.umass.edu
Desk: (413) 545-6410
Kevin processes service requests and supports the work of F&CS Customer Service Representatives. He's also a main contributor of content on the Physical Plant web site.

Ron Husted, Customer Services Representative

Husted, Ron
Customer Service Representative

rjhusted@umass.edu
Desk: (413) 545-6465
Cell: (413) 658-5296
Ron guides campus clientele through the service request process. Call him if you need help getting work done in one of these departments:

Ron's Customer Service Areas (click to open/close)

~~~
Academic and Classroom Space
Accounting
Animal Care
Architecture
Art
Art History
Auditorium Scheduling
Auxiliary Services
Biochemistry and Molecular Biology
Biology
Branding and Creative Communications
Café
Center for Interdisciplinary Renaissance Studies
Center for Public Policy and Administration (CPPA)
Chancellor's House
Chemistry
Classics, Language, Literatures and Cultures
College of Natural Sciences
Computer Science
Conference Services
Continuing and Professional Education
Department of Music
Design and Construction Management
Development Office
Disability Services
Economics
English
Environmental Health and Safety
Family Business Center
Finance and Operations Management
Fine Arts
Fine Arts Center
Five College Astronomy
Gas Pump, Fleet Services
Geosciences
Grounds (Physical Plant)
History
Hospitality and Tourism Management
Humanities and Fine Arts
Institute for Social Science Research
Isenberg School of Management
Landscape Architecture and Regional Planning (LARP)
Library
Lincoln Campus Center
Mass Review
Microbiology
Microbiology - North
Microbiology - North (Lovely Lab)
Music and Dance
Operations and Utilities
Outing Club
Parking Garage
Parking Services
Police Department
Political Economy Research Institute (PERI)
Political Science and Legal Studies
Psychology
Residential Facilities-Orchard Hill
Science, Technology and Society Initiative (STS)
Social and Behavioral Sciences
Sociology
Sports Management
Theater
Transit Services
Undergraduate Admissions Center
University Without Walls
Veterinary
WMUA

Lisa Jarvis, Engineering Aide

Jarvis, Lisa
Engineering Aide

ljarvis@facil.umass.edu
Desk: (413) 545-6401
Lisa takes your calls and processes your service requests at the Service Desk.
X

Nicole Lambert, Work Management Staff Assistant

Joyce, Nicole
Work Management Staff Assistant

njoyce@umass.edu
Desk: (413) 545-6557
Nicole assists in the processing of service requests, record keeping and reporting. She also supports the work of F&CS Customer Service Representatives.

Liz Tousignant, Customer Service Representative

Tousignant, Liz
Customer Service Representative

ltousignant@facil.umass.edu
Desk: (413) 577-0413
Liz guides campus clientele through the service request process. Call him if you need help getting work done in one of these departments:

Liz' Customer Service Areas (click to open/close)
~~~
Administration and Finance
Astronomy
Athletics
Biology
Budget Office
Bursar's Office
Business Office
Center for Early Education and Care
Center for International Education
Chemical Engineering
Chemistry
Coal Handling Facility
College of Education
College of Natural Sciences
Commonwealth Honors College
Dance
Department for Student Development
Design and Construction Management
Educational Policy Research and Administration (EPRA)
Environmental Conservation
Environmental Health and Safety
Financial Aid
Fine Arts
Five College Astronomy
Food Science
Geosciences
Graduate Employee Organization
Institutional Research
Kinesiology
Labor Relations
Massachusetts Small Business Development Center (MSBDC)
Mechanical and Industrial Engineering
Mullins Center and Ice Rink
Nutrition
Physical Plant, Grounds
Physics and Chemistry
Polymer Science
Research and Extension Center for Agriculture
Residential Facilities - Apartments
Residential Facilities-Central
Residential Facilities-Commonwealth Honors College
Residential Facilities-Family Housing
Residential Facilities-Lincoln
Residential Facilities-North
Residential Facilities-North Village
Residential Facilities-North Village Family Housing
Residential Facilities-Northeast
Residential Facilities-Orchard Hill
Residential Facilities-Southwest
Residential Facilities-Sylvan
Residential Life
Stockbridge School of Agriculture (SSA)
Student Activities and Involvement
Student Affairs and Campus Life
Teacher Education and Curriculum Studies (TECS)
Michael Townsend, Engineering Aide

Townsend, Michael
Engineering Aide

mat@facil.umass.edu
Desk: (413) 545-6401
Mike takes your calls and processes your service requests at the Service Desk.
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In Document Archives and Communications

Pat Parenteau, Construction Archives & Records Manager

Parenteau, Patricia
Construction Archives & Records Manager

pparenteau@admin.umass.edu
Desk: (413) 545-6495
Pat oversees the UMass Construction Documents Archive. The Archive contains official construction records for UMass Amherst buildings going back to the early 1900's.

Jim Hunt, F&CS Communications Manager

Hunt, Jim
F&CS Communications Manager

jhunt@facil.umass.edu
Desk: (413) 577-4767
Cell: (413) 320-2518
Jim's responsible for communicating all things F&CS to the campus. He's also the one to blame for this web site.

 

 


UMass Amherst