Facilities & Campus Services

The Facilities Solutions Center is staffed 24/7/365, so we're able to provide the help you need when you need it most.  If you discover a problem in a building, on campus grounds, with utility services or at a construction site, call us at 413-545-6401, day or night.  Weekends and holidays, too.  We're always here to help.


Facilities & Campus Services Catalog - Summer, 2015

The fall/winter catalog is here!  The Facilities & Campus Services Catalog is a dynamic PDF compendium of all our services. It's a handy reference guide with live hyperlinks to connect you to the right person or information fast.


We're back!  Our PSAs can normally be heard Monday mornings on WMUA - 91.1FM during the academic year to keep the campus informed about major projects, disruptions and developments.  Listen to this week's announcement from your "Face Made for Radio " (MP3). 

 F&CS Customer Service Videos

Shane Conklin, Associate Vice Chancellor for Facilities & Campus Services

Welcome. With Shane Conklin, Associate Vice Chancellor for Facilities & Campus Services.

How to request services. With Larry Snyder, Director, F&CS Administrative Services.

How your service requests are handled. With Melissa Bergeron, Customer Service Manager, F&CS Administrative Services.

The Sustainability , Innovation and Engagement Fund

Have a sustainability project idea? To learn more about how to apply for funding, or more about projects that have been funded in the past, please visit the Sustainable UMass SIEF information page, or apply online.

Facilities Campus & Services Home