UMass Amherst

Facilities & Campus Services

The Facilities Solutions Center is now staffed 24/7/365.  Now we're able to provide the help you need when you need it most.  If you discover a problem in a building, on campus grounds, with utility services or at a construction site, call us at 413-545-6401, day or night.  Weekends and holidays, too.  We're always here to help.


The Facilities & Campus Services Catalog

The Facilities & Campus Services Catalog is a dynamic PDF compendium of all our services. It's a handy reference guide with live hyperlinks to connect you to the right person or information fast. Check back often for updates.

Keeping You Warm

The Central Heating Plant, or CHP, at UMass Amherst is really a combined central heating and power plant.  It is a state-of-the-art facility that has won numerous awards for innovation and efficiency.  In this short video produced by the UMass News & Information Office, our director of Physical Plant, Ray Jackson, shows us the CHP, including a back-up gas supply that keeps the campus warm in the coldest temperatures.

Facilities Campus & Services Home