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| Hampshire County Human Service Provider Database |
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| Hampshire County Human Service Provider Database |
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Location:
Consumer Utility Complaints Dept. of Telecommunications& Energy One South Station Boston, MA 02202 |
Mailing Address:
ATTENTION:
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Telephone Numbers and Contact information
Phone #:(617) 727-3531 Utility Complaints
Phone #:(800) 392-6066 Toll Free
Phone #:(617) 305-3500 DTE Main Number
Phone #:
Phone #:
Fax Number:(617) 478-2591
Web Page:
None Listed
E-mail to:
consumer.complaints@state.ma.us.
Program Details:
Operating Agency:
Consumer Utility Complaints (Governmental)
Person In Charge:
:
Hours:
9-5 M-F
Eligibility:
anyone is eligible
Fees:
none
Intake Process:
Program Licenses:
Staff Qualifications:
Service Area:
Handicap Accessibility:
Program/Service Notes:
DESCRIPTION OF SERVICES:
**Customers should always try resolving issues with utility company first before calling the consumer complaint division.**
Resolves consumer complaints concerning gas, electric, telephone, and water companies. Their services include:
- Complaint handling: receives complaints about utility practices, especially those regarding utility billing and termination practices for resolution
- Conflict resolution: works to resolve conflicts that arise between consumers and utilities. Hold hearings if conflict cannot be resolved by telephone
handicapped accessible
This information was last updated on 07/12/2001
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This information is provided "as is" with no guarantee as to the accuracy of the information. Information is considered to be accurate as of the date of the last update, printed above. Everywoman's Center Resource/Referral may not be held liable for misuse of this information. |
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