Hampshire County Human Service Provider Database

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Telephone Numbers and Contact information
Phone #:(413) 586-5555
Phone #:(800) 322-0424 24 hour crisis line
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Web Page:  None Listed
E-mail to:   None Listed

Program Details:
Operating Agency: Emergency Services of Service Net, Inc. ()
Person In Charge: :
Hours: 24 hour hotline
Eligibility: people in emergencies and crisis
Fees: sliding scale
Intake Process: none
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Program/Service Notes:
Emergency Services is a 24-hour psychiatric crisis intervention program based in Northampton and serving local communities. The program is staffed by master's level crisis clinicians representing many years of experience. We see children, adults and elders. We accept most third party insurance coverage. No one is turned away due to inability to pay or lack of insurance. Services include: -24-hour crisis phone line -emergency face-to-face evaluations 24 hours a day -level of care assessments including screening for inpatient psychiatric and substance abuse admissions -evaluations for admission into the Crisis Stabilization and Respite Program -mobile assessments -brief problem-focused intervention and follow-up -referrals -support to individuals in crisis -consultation to community agencies Crisis Stabilization and Respite program is a community based alternative to inpatient hospital care assisting with crisis and transition. Located in a house in a neighborhood near downtown Northampton, the program offers comprehensive treatment by a multi-disciplinary team in a home-like setting. Service include: -milieu setting -group program -individualized treatment planning -nursing care -counseling -psychiatric consultation -discharge planning -outreach The admission process into the Crisis Stabilization and Respite Program is through Emergency Services. Following a face-to-face evaluation, an individual may be admitted to a crisis stabilization bed if she/he is voluntary and meets admission criteria. Clients are eligible if they are: -presenting a psychiatric crisis -in need of intensive short-term treatment using crisis intervention techniques -able to be safely managed in a community setting in which professional and paraprofessional staff are available at all times -likely to be ready for a less restrictive setting in 3-5 days

This information was last updated on 01/09/2008

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