Everywoman's Center Resource/Referral : Crisis Service Program

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Program Information Sheet for:
Crisis Service Program

Crisis Service Program
164 High Street

Greenfield, MA 01301

ATTENTION:
Clinical and Support Options Administrative O
PO Box 1365

Greenfield, MA 01302 1365

Telephone Numbers and Contact information
Phone #:(413) 774-5411 Emergency Services
Phone #:(800) 562-0112 Emergency Services - Toll Free
Phone #:(413) 774-1000 Outpatient and Urgent Care
Phone #:(800) 362-5788 Outpatient and Urgent Care Toll Free
Phone #:(413) 774-1000 Main Phone
Fax Number:(413) 772-1197

Web Page: www.csoinc.org
E-mail to: akantor@csoinc.org

Program Details:
Operating Agency: Clinical and Support Options Administrative Offices (Profit)
Person In Charge: :
Hours:
Eligibility:
Fees:
Intake Process:
Program Licenses:
Staff Qualifications:
Service Area:
Handicap Accessibility:

Program/Service Notes:
This program operates 24 hours a day, seven days a week to stabilize and assist individuals experiencing a psychiatric crisis. We serve anyone who resides in Franklin County . The Crisis Stabilization/Respite Team provides immediate and respectful support through our telephone hotline and face-to-face evaluations. An individual, friend, family member, or another community provider can request an evaluation. Based on the evaluation, a plan is developed which may include returning home with support, outpatient treatment, substance abuse treatment, day programs, inpatient care, and/or respite services. Our collaboration with family, friends and other helpers is an important part of the services we provide. Our Crisis Stabilization/Respite Team is comprised of experienced Master’s Degree-level clinicians including Psychiatric Nurses, Independently Licensed Social Workers with Psychologists, Psychiatrists from Clinical and Support Options and the Franklin Medical Center provide backup coverage at all times. Key benefits offered by Crisis Stabilization/Respite Unit include: Round the Clock Response On-Site and Outreach Evaluations Triage and Referral Follow up and Discharge Prevention of Future Crises and Facilitation of Multi-Provider Crisis Protocols for Selected Clients Crisis Stabilization/Respite Unit Our residential Crisis Stabilization/Respite Unit provides 24 hour support for voluntary clients at risk to themselves or others, but who do not require the intensity of hospital level care. Our CSU/Respite Unit, located within Franklin Medical Center, is staffed by Crisis Stabilization/Respite Unit Counselors and a Crisis Stabilization/Respite Unit Manager. Our program also provides in-home or community-based staffing for short periods of time to help assure a client's safety. Key benefits offered by Crisis Stabilization/Respite Unit include: Easy Access Individual and Family Counseling Treatment and Discharge Planning Comprehensive Assessments Pleasant, Therapeutic Environment Structured Activities

This information was last updated on 06/06/2003

This information is provided "as is" with no guarantee as to the accuracy of the information. Information is considered to be accurate as of the date of the last update, printed above. Everywoman's Center Resource/Referral may not be held liable for misuse of this information.