Please be advised that in addition to the Student Intake Form you must submit to Disability Services documentation of your disability from a qualified or licensed professional. Documentation should be scanned to your Box folder. Please share your documentation in Box with our Intake Coordinator at notify@admin.umass.edu. This is the fastest and most secure way to send along your documentation. You may also scan it to an app such as Genius Scan and email it to us. We can accept scans, but not pictures of letters. You may also fax it to us at 413-577-0122 but due to remote access, we can only access faxes twice a week.
Once we have received your documentation and intake form, we will confirm email receipt via your UMass email address and encourage you to schedule an appointment with a Consumer Manager(CM). You may call the main office at 413-545-0892 to schedule an appointment or email the CM directly to schedule a first appointment by utilizing the staff contact page. Please be sure to clarify your full name and a phone number or UMass email where you can be reached. Remote appointments will occur on Zoom or by phone.