students in isenberg

How to Request Accommodations:

Step 1: Register with Disability Services by following this link. Complete the registration questionnaire as thoroughly as you can, and upload any supporting documentation that you have. Once received, a representative from the Disability Services team will contact you via your UMass email to invite you to schedule a Welcome Meeting with a member of our Access Coordinator team. If you require ASL interpreting for your meeting, please let us know at, 2 weeks in advance, so we can ensure an interpreter is present.

Step 2: Meet with an Access Coordinator for your Welcome Meeting to review your documentation and self-report of your experience as a student with a disability and answer some questions we may have about your request.

Step 3: Your request will be processed by our Review Committee. We evaluate accommodation requests using a holistic, multi-sourced approach and determine eligibility on a case-by-case basis using the self-report, documentation, and any other relevant information that is available, in keeping with the requirements of the Americans with Disabilities Act and Section 504 Laws.

Step 4: Schedule a follow up Accommodations Meeting with your AC. They will review your approved accommodations, provide guidance on sending out accommodation letters, signing up for exam bookings or notes (if eligible) and clarify any questions/concerns. 

Check out our student webpage

To learn more about review process, please review our FAQs for the Accommodation Decision-Making Process & the Role of Documentation.