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Alexander Schellong graduated in political science and economics at the Johann Wolfgang Goethe-University, Frankfurt am Main, Germany in 2003. In his diploma thesis he examined citizens preferences towards One-Stop Government and collaborative CRM in the public sector in cooperation with the Siemens AG. In 2004 Schellong was a doctoral student at the Institute for Methodology IV – Qualitative Methods and Software Engineering at the Johann Wolfgang Goethe-University. The working title of his dissertation was: “Citizen Relationship Management - Empirical and Critical Analysis of its Application and Chances of the Improvement of Citizen Government Relations”. He cooperates with the German Ministry of the Interior and the Ministry of the Interior of the federal state Hesse.

Through national and international internships Schellong has gained professional experience in the field of marketing, ebusiness, public sector eprocurement or consulting. He worked almost three years as an assistant at the very first chair for electronic commerce at a German university where he was a project manager for an internet based facility management solution for the Goethe-University. From 1995 to 2004 he ran his own small business (HauLongDesign) with the focus on web design, advertising and marketing. 

Schellong is also an active member of the Steuben-Schurz Society which is Germany’s largest non-profit organization of German-American friend- and partnership. 

Web: http://www.citizen-relationship-management.de