Crisis Response

The Dean of Students Office participates in the University's on call system alongside UMass Police Department, Residence Education, University Health Services, and the Center for Counseling and Psychological Health.  There is a Dean on Call available after business hours (5:00 pm - 8:30 am), seven days a week. Any emergency matters during the business day should be reported to the Main Office of the Dean of Students Office at 413-545-2684.

To access the Dean on Call contact UMass Police Department at 413-545-2121. True emergencies should always required a call to UMPD. 

If your student is having a mental health emergency, contact UMass Police or the Center for Counseling and Psychological Health (CCPH) on call clinician at 413-577-5000, and ask for the CCPH clinician on call.