Getting Support During COVID-19

Student Resources – Fall 2020

Download as a PDF

Food Insecurity Initiatives | Microgrants | Short Term Loans | Student Care Supply Closet | SNAP Connection

Get connected with the Dean of Students Office

The Dean of Students Office connects undergraduate and graduate students with the support, resources, and referrals you need to succeed at the UMass Amherst. The staff can serve as a single point of contact within the university for students and their families in times of crisis.

Request assistance from the Dean of Students Office by completing the Student Support Request/Referral Form. If you have any questions after completing the form, feel free to contact the Dean of Students Office at 413-545-2684 or

Examples of key programs and services:

  • Campus Food Security Initiatives
    In addition to the UMass Dining Services Food Security Initiatives, the Dean of Students Office supports students experiencing food insecurity. DOSO can connect students to campus and community-based resources.

  • Microgrants
    The University of Massachusetts Amherst Student Care and Emergency Grant Program and the Foster Student Success Fund Grant (Microgrant) provides emergency Microgrants (non-repayable funds up to $500) to matriculated undergraduate students for unexpected financial emergencies, hardship, and/or unforeseen personal/family emergencies. Students can submit a Microgrant Application to the Dean of Students Office via email at Applications take up to two weeks for review by the committee.

  • Short Term Loans
    The Dean of Students Office will extend short term, interest free loans to matriculated undergraduate (up to $500) and graduate students (up to $1000) for unexpected financial emergencies, hardship, and/or unforeseen personal/family emergencies. All loans are distributed and collected by the Bursar’s office.

  • Student Care Supply Closet
    The Dean of Students Office manages Student Care Supply Closets that provide free toiletries and household items to undergraduate and graduate students who are facing economic insecurity and/or an unexpected financial emergency. Students can fill out a shopping sheet and they will be contacted by DOSO to schedule an appointment to pick up items.

  • Connection with SNAP
    Students interested in learning more about the eligibility and application process for SNAP (formerly known as food stamps) are invited to attend drop-in sessions hosted by the Off Campus Student Center from 1 to 2 p.m. every other Thursday afternoon. Throughout the year, the Food Bank of Western MA can help students sign up for SNAP. Call 413-992-6204 for assistance.

[back to top]

Want to help?

Help us spread the word about the Student Care and Emergency Response Fund (SCERF): post about the fund on social media, make a direct donation, or refer a friend in need! SCERF is able to combat economic insecurity among UMass students due to the generous donations of compassionate members of our community.