Out of State Online Students
State and federal laws require colleges and universities to be authorized to offer online degree programs in states other than their own.
Due to these regulations, UMass Amherst Continuing & Professional Education (CPE) is unable to accept new students residing in Alabama, Arkansas, or Oregon.
UMass Amherst is registered with the office pursuant to sections 136A.61 to 136A.71. Registration is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions.
The University of Massachusetts Amherst is authorized by the Washington Student Achievement Council and meets the requirements and minimum educational standards established for degree-granting institutions under the Degree-Granting Institutions Act. This authorization is subject to periodic review and authorizes University of Massachusetts Amherst to offer field placement components for specific degree programs. The Council may be contacted for a list of currently authorized programs. Authorization by the Council does not carry with it an endorsement by the Council of the institution or its programs. Any person desiring information about the requirements of the act or the applicability of those requirements to the institution may contact the Council at P.O. Box 43430, Olympia, WA 98504-3430.
Complaint Resolution Procedure
UMass Amherst aims to resolve all student complaints in a fair and expedient manner. Students wishing to file a formal complaint about an online course are encouraged to first contact the UMass Amherst school or college offering the online program. The next step is to follow the formal Academic Grievance Procedure (pg. 38). Students can also receive assistance from the Ombuds Office.
If online students residing in another state wish to file a formal complaint with their home state authorizing agency after exhausting internal avenues, they may do so using the contact information listed here.