Job Opening: IT Manager

The Departments of Communication and Journalism at the University of Massachusetts Amherst are searching jointly for an IT Manager to coordinate and direct all activities related to information technology services for the instructional facilities within the two departments in a new state-of-the-art building set to open in Fall 2014. Interested applicants can read the full job description here.

The IT Manager will work closely with faculty and student IT needs in a busy, innovative, and vibrant educational setting. The IT Manager will direct and oversee the acquisition and operations of technology resources, which includes oversight of the installation, testing, and maintenance of hardware/software for network servers, desktop computers and student computer labs and electronic classrooms. The IT Manager will be expected to analyze the changing information technology needs (including equipment and software, training and documentation, networking and local applications) of faculty, staff and students in order to improve the delivery of technology support and services.

Qualified applicants must have a Bachelor's degree in Information Technology or a related field AND eight years experience, which includes five years of management/supervisory experience; OR Master's degree in Information Technology or a related field AND six years experience, which includes five years of management/supervisory experience. Applicants can apply here. The following skills are also required:

• Ability to thrive in educational setting/learning environment, in which the needs of faculty and students regarding teaching and learning are primary.

• Ability to work with diverse groups of students, faculty, and staff, with multiple needs, backgrounds, learning styles, and other differences.

• Knowledge of trends in computing technologies and networking technologies.

• Knowledge of organizational and management practices and techniques.

• Knowledge of budgeting practices and procedures.

• Broad based knowledge of server and desktop operating systems, web technologies, and of applications commonly found in the legal community and law school environment.

• Skill in project management including planning and organizing computing activities and establishing priorities.

• Skill in developing and maintaining good working relationships with all organizational levels, both within and outside the university.

• Skill in effectively communicating with all levels of audience verbally and in writing.

• Skill in working in a variety of academic settings and with a variety of constituencies.

In addition to possessing the necessary technical knowledge and skills, we seek someone who will excel in both supervising and collaborating with others.

To apply, submit a cover letter, resume, and contact information for three references via the UMass Amherst Human Resources page. The complete job description can also be found there.

Review of applications will begin Dec. 2, 2013, and will continue until the position is filled.

The University of Massachusetts is an Affirmative Action/Equal Opportunity Employer. Women and members of minority groups are encouraged to apply.