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Technology Providers
 quick
reference guide to campus wide providers of teaching
technologies at the University of Massachusetts.
Academic
Instructional Media Services (AIMS)
Phone: 545-5767
URL:
www.umass.edu/aims/
Hours of Operation: Monday-Friday, 8:30-5:00
AIMS
Video
Services
Phone: 545-5767
URL:
www.umass.edu/aims/videoproduction.htm
E-mail:
thomasz@acad.umass.edu
Hours of Operation: Monday-Friday, 8:30-5:00
AIMS Video Services specializes in producing video
programming for grants with successful programs for the
Pew and Davis Foundations and UMASS Online. AIMS Video
Services has won eight national awards for video
production since 1995. Video services include:
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Special Event Digital Videotaping
i.e.- conferences, lectures and special programs
-
On-location Videography
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Promotional Video Production
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Educational Video Production
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Faculty Grant Documentation Videos
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Editing and Post Production Services
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Content for Web Streaming
-
DVD, CD and VHS Packaging, Design and Distribution
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AIMS
Video
Distribution
Phone: 545-5768
Contact: Rick Guerdon
E-mail:
guerdon@acad.umass.edu
URL:
www.umass.edu/aims
Address: 302 Goodell Building
Hours of Operation: Monday- Friday, 8:30-5:00
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AIMS
Technical
Support
Phone: 545-5768
Contact: Steve Pielock or Bill Russell
E-mail:pielock@acad.umass.edu
or
wpr@educ.umass.edu
URL:
www.umass.edu/aims
Location: 204 Goodell Building
Hours of Operation: Monday- Friday, 8:30-5:00
Technical support includes:
-
Auditoria and portable video/data projection
training,
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Distance learning classroom support and technical
support of PRS systems,
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Fee based repairs of a wide variety of University
owned AV and video equipment available.
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Biology
Computer Resource Center
Phone: 545-3631
Contact: Steve Brewer
E-mail:
bcrc-help@bio.umass.edu
URL:
http://www.bio.umass.edu/biology/bcrc
Address: 370 Morrill Science Center
Hours of Operation: Monday-Friday, 9:00-6:00
The BCRC is a Macintosh Computing Facility in the
Department of Biology located in
Morrill Science Center (map), at the
University
of Massachusetts. If you have questions, please send
email to
bcrc-help@bio.umass.edu or call 545-3631. During the
academic year, the BCRC is staffed by student consultants
Monday through Friday from 9am - 6pm. Summer and
intersession hours are unofficial, but the facility is
usually open anyway. The
Director collaborates with faculty and students to
develop
resources and
course websites. Don't hesitate to contact us if
you're looking for technical support in using
instructional technology!
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Center for
Computer-Based Instructional Technology (CCBIT)
Phone: 545-1309
Contact: Dave Hart
E-mail:
dhart@cs.umass.edu
URL:
http://ccbit.cs.umass.edu/ccbit
Computer Science Building
Hours of Operation: Monday-Friday, 9:00-5:00
The Center works in collaboration with
University instructors to develop computer-based
instructional applications that support their teaching.
CCBIT developed the OWL online homework system (Online
Web-Based Learning). CCBIT staff members have expertise in
instructional design for computer-based education,
multimedia and web design and programming, and software
engineering. Projects range from assisting new OWL
instructors to the development of educational multimedia
applications to the creation of educational websites large
and small. Staff also provides consultation in the
analysis of instructional technology needs and the
development of new project ideas.
Many of CCBIT’s more ambitious projects
are funded through grants developed jointly by CCBIT staff
and the client instructors. Faculty and staff are
encouraged to contact CCBIT with questions and/or new
project ideas.
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Center for
Teaching
Phone: 545-1225
Contact: Mei-Yau Shih
E-mail:
mshih@acad.umass.edu
URL:
www.umass.edu/cft/
301 Goodell Building
Hours of Operation: Monday-Friday, 8:30-4:30
The Center for Teaching supports faculty
and TAs in their efforts to enhance teaching and learning
with technology. Resources include:
-
The TEACHnology® Fellows Program, an
annual teaching development program for tenured faculty,
funded by the academic deans and the Provost’s Office.
Fellows are awarded a state-of-the-art laptop computer
and opportunities for development through individual
consultation, attend an ongoing seminar, and network
with other fellows and service providers.
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A Multimedia Resources lab to provide
opportunities for curriculum design and practice in
implementing teaching technologies in the classroom.
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Campus-wide workshops and roundtables on
using presentation tools, computer-based instruction,
classroom communication systems, and distance learning
tools in ways that enhance teaching and student
learning.
-
Individual consultation on issues of
good practice in teaching and learning as related to
instructional technology.
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Chemistry
Resource Center
Phone: 545-2054
Contact: Justin Fermann, Director
E-mail:
fernann@chem.umass.edu
URL:
http://www.chem.umass.edu/~crc
Address: Goessmann 151
Hours of Operation: See CRC website
Chemistry majors and graduate students have access by
electronic key card at all hours. Contact Justin Fermann
to request key card.
Facilities: Over 20 PC classroom setup, 12
Mac classroom setup, Printing ($.08/pg, $.10/pg for color,
UCard only). Ethernet network available. See CRC web page
for other resource information. Computer accounts
available for students currently enrolled in a chemistry
course. Chemistry graduates provide drop-in tutoring
assistance during the regular semester M-Th from noon
until 10pm, and Friday from noon to 5 pm.
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Continuing
Education/ PictureTel Videoconferencing
Phone: 545-2111
Contact: Lisa Weagle
E-mail:
weagle@contined.umass.edu
URL:
www.umass.edu/contined
Address: 358 No. Pleasant St. Box 31650
Hours of Operation: Monday-Friday, 9:00-5:00
Continuing Education coordinates the use of a
PictureTel videoconferencing system. Undertaken as a joint
project between Continuing Education, the School of
Management, and the School of Nursing, the system is
available to faculty for instructional purposes. For more
information on cost and availability contact Continuing
Education.
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Creative Services
Imaging
Phone: 545-0123
E-mail:
imaging@urd.umass.edu
URL:
umass.edu/imaging
Address: 101 Munson Hall
Hours of Operation: M-F, 8:30 - 4:30
Creative Services offers a comprehensive range of
activities, products, and collaborative efforts. These
services include:
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DEFA-East
German Film Library
Phone: 545-6671
Contact: Barton Byg
E-mail:
byg@german.umass.edu
URL:
www.umass.edu/defa/
Address: 504 Herter Hall
Hours of Operation: By appointment
DEFA maintains an archive of resources and films from
the former East Germany. Materials may be viewed on the
premises.
Caveats: Many films are not available in English.
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Five College
Center
for
the
Study
of World Languages
Phone: 545-3453
Contact: Elizabeth Mazzocco
E-mail:
fclang@hfa.umass.edu
URL:
www.umass.edu/fclang
Address: 102 Bartlett Hall
Hours of Operation: Monday-Friday, 8:30-5:00
The Center coordinates the study of the least
commonly taught languages for the Five College consortium.
The consortium, known as
Five
Colleges, Incorporated, includes Amherst College,
Hampshire College, Mount Holyoke College, Smith College
and the University of Massachusetts at Amherst. The Center
also develops materials and curricula for language
learning with an emphasis on the least commonly taught
languages and on more commonly taught languages as spoken
in Africa, Asia, and the Americas.
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Learning Support
Services
Phone: 545-5334
Contact: Susan Bronstein
E-mail:
lss@acad.umass.edu
URL:
www.umass.edu/lss
Address: 10th Floor, W.E.B. Du Bois Library
Hours of Operation: check the Center's Web site
Learning Support Services (LSS) offers a variety of
interactive, multi-media software programs to supplement
traditional coursework. We have a range of popular
software programs, in addition to subject-specific
programs and study skills software for note-taking,
test-taking, time management and typing.
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Office of
Information Technologies (OIT)
Phone: 545-1955
URL:
www.oit.umass.edu/
The Office of Information Technologies is
the primary provider of computing, networking,
telecommunications, and information transfer services and
support for members of the UMass Amherst campus community,
and serves over 10,000 active clients.
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OIT Help Desk Services
To get general assistance with computer software and OIT
accounts:
Phone: 545-9400
E-mail:
help@oit.umass.edu
URL:
www.oit.umass.edu/help/
LGRC A109
Hours of Operation: Monday-Friday, 9:00-5:00
The OIT Help Desk is the first point of
contact for computer-related questions or problems. They
also handle OIT accounts, password changes, or other
account management services. They can provide assistance
with OIT services including UMail, network connectivity,
software applications, data recovery, file conversions,
and virus removal.
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OIT Numbers for the campus dial-up
modem pool
Off-Campus via modem:
On-Campus
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OIT Computer Classrooms
Phone: 545-1706
E-mail:
khudson@oit.umass.edu
URL:
www.oit.umass.edu/classrooms/index.html
W.E.B. Du Bois Library, Room 738
OIT Computer Classrooms are teaching
spaces for faculty using computer technology in their
coursework. When not being used for teaching, students,
faculty and staff have access to the Computer Classroom
facilities.
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OIT Academic Computing (ACCO)
To get assistance using computers in teaching and
research:
Phone: 577-0072
E-mail:
giloth@oit.umass.edu
URL:
www.oit.umass.edu/academic/contact.html
LGRC A209
Hours of Operation: Monday-Friday, 8:30-4:30
Academic Computing offers support to
faculty using technology in the classroom and for
research. Academic Computing teaches workshops for
faculty on learning and teaching technologies (such as
WebCT, an on-line teaching environment). For a list of
workshop visit:
www.oit.umass.edu/academic/workshops/index.html
Academic Computing provides access to technologies,
with instructional media, video-conferencing and digital
editing facilities. Their Instructional Media Lab offers
one-on-one consulting on a variety of topics, including
WebCT, Dreamweaver, best practices for PowerPoint, and
PDF. They also have flatbed and slide scanners available
for faculty. Consulting hours are available most days.
Call 577-0072 to schedule an appointment.
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Instructional Technology, & Custom Workshops
Fred Zinn..............................................577-0067
zinn@oit.umass.edu
-
WebCT Support and Administration
Doris
Peterson......................................545-3957
peterson@oit.umass.edu
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Digital Video Editing
Wayne
Gagnon.....................................545-9499
gagnon@oit.umass.edu
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Video Conferencing
Mary
Elkins..........................................545-1892
melkins@oit.umass.edu
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Professional
Education for Engineering and Applied Science Program
Phone: 545-0063
Contact: Mary McCulloch
E-mail:
mcculloch@ecs.umass.edu
URL:
peeas.ecs.umass.edu
Address: Marcus Hall
Additional Contact: Barbara Barnett
Hours of Operation: Monday - Friday, 9:00 - 5:00
In 1974
the College of Engineering at the University of
Massachusetts Amherst,
in
conjunction with industry partners, developed a
distance-learning program. Today this entity is known as
the Professional Education for Engineering and Applied
Science program. As a distance education provider, the
program addresses education and advanced degree needs. As
courses are taught by
resident
graduate faculty to the on-campus students, they are also
videotaped for purposes of delivery via CD-ROM, DVD, and
VHS videotape.
Through the program, the same University instruction and
academic credits
available
on campus are accessible to students, regardless of their
geographic location. Currently, the program offers over 60
credit courses each semester in addition to a summer
session of over 30. Three graduate degrees can be
completed through the program, leading to a Master of
Science degree in Computer Science, Electrical and
Computer Engineering, and Engineering Management.
Facilities include:
-
Four broadcast studios ranging in size from 40 to 85
seat multimedia facilities.
-
Satellite broadcasting capability on KU band.
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Interactive compressed video through PictureTel
system.
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Microwave-based video and audio services to
Springfield and Boston.
-
Video and audio links to the Mullins Center
distributable via satellite, microwave, ISDN, or any
other available means.
Caveats: This program is self-supporting and thus does
charge for its
services.
Call for more specific information.
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Translation
Center
Phone: 545-2203
E-mail:
transcen@hfa.umass.edu
URL:
www.umass.edu/transcen
Address: 19 Herter Hall
Hours of Operation: M-F, 9 am - 5 pm
The
Translation Center provides a full range of services,
including translation
and interpretation services, webpage translation, software
localization, video
voice-overs, creative translations of marketing materials,
and multi-lingual
word processing and design.
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UVC-TV 19
Phone: 545-1336
Contact: Ayana Crichton
E-mail:
uvctv19@oitunix.oit.umass.edu.
URL:
people.umass.edu/uvctv19/
Address: 216 Student Union Building
The UVC-TV 19 is the only student run TV station at the
University of Massachusetts, Amherst. Their mission is to
serve as an educational training facility, providing
undergraduate students with the opportunity to learn all
the facets of an operating video center.
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