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Bursar Information for Graduate Students

 


Mission Statement:

To provide excellent customer service to students, parents, faculty, staff, alumni, campus departments and external organizations while maintaining an environment that values people and fosters respect.

In achieving the Bursar's Office mission and role we value:
  • The highest possible quality of service to our customers, assisting them in achieving their educational, research and public service goals.
  • The pursuit of quality through continued process improvement.
  • Professional ethics, integrity, and honesty in every facet of our operations.
  • Expression of all points of view.
  • Diversity through our organization.

The main activities of the Office of the Bursar include student billing and collections for all graduate, undergraduate and continuing education students at the University. We prepare and send electronic tuition bills and provide account analysis to students. Payments for tuition fee bills are processed electronically, in person or through the mail. We are part of the Office of Administration and Finance.

Location
UMass Amherst
181 President's Drive
Bursar's Office
215 Whitmore Bldg
Amherst, MA 01003
© University Massachusetts Amherst  |   bursar@admin.umass.edu