Office of the Bursar graduation cap
The Billing and Payment Gateway of UMass Amherst

Teller Window

The UMass Amherst Tellers accept cash and check payments on student accounts and receive University departmental deposits. Tellers are located on the 2nd floor of Whitmore, room 225. 

  • Teller business hours are 8:30 AM to 4 PM, Monday-Friday.
  • Tellers do not provide check-cashing services, and credit card payments are only accepted through QuikPAY.
  • There is a 2.7% non-refundable service fee for credit and debit card transactions. VISA is not accepted.
  • Students: Bring a photo ID
  • Parents and third parties: You may visit us for help with student account questions or to make a payment. Certain information cannot be released to third parties under the FERPA Privacy law. If a parent or third party requests billing information, they must provide a FERPA Access code.
  • You may make payments at the Teller Windows, or use one of our other Payment Methods

teller window