Office of the Bursar graduation cap
The Billing and Payment Gateway of UMass Amherst

Staff Directory

Office of the Bursar

Erin Zuzula Bursar

Gloria Smigielski Assistant Bursar

Customer Service Relations

Cynthia Shanahan Office Manager

Carol Therrien Head Teller

Kim Fawcett Student Supervisor

Sharon Andrew Customer Service Representative

Terri Deyette Customer Service Representative

Lynn Gates, Customer Service Representative/Veterans Benefits Certification Manager 

Diane Goulette, Customer Service Representative

Mary Olmo, Customer Service Representative  

Lyn Rice, Customer Service Representative 

Susan Robinson Customer Service Representative

Systems and Fiscal Services

Jill Moulton Associate Bursar

Barbara Noel Customer Service Support

Daniel Poisson Customer Service Support

Brandon Flynn Customer Service Support