Office of the Bursar graduation cap
The Billing and Payment Gateway of UMass Amherst

Staff Directory

Office of the Bursar

Erin Zuzula Bursar

Gloria Smigielski Assistant Bursar

Customer Service Relations

Cynthia Shanahan Office Manager

Carol Therrien Head Teller

Sharon Andrew Customer Service Representative

Lyn Rice Customer Service Representative

Lynn Gates Customer Service Representative

Diane Goulette Customer Service Representative

Lauren Landers Customer Service Representative

Judy Gagnon Veterans Benefits Certification Manager

 

Student Loans and Collections

David Bosch Student Receivables Manager

Terri Deyette Customer Service Representative

Susan Robinson Customer Service Representative

Kim Fawcett Customer Service Representative

Systems and Fiscal Services

Jill Moulton Associate Bursar

Barbara Noel Customer Service Support

Patrick Mignault Customer Service Support

Daniel Poisson Customer Service Support