Office of the Bursar graduation cap
The Billing and Payment Gateway of UMass Amherst

Staff Directory

Office of the Bursar

Erin Zuzula Bursar

Jill Moulton Associate Bursasr

Patrick Mignault Associate Bursar

Gloria Smigielski, Assistant Bursar

Customer Service Relations

Cynthia Shanahan Office Manager

Carol Therrien Head Teller

Kim Fawcett Student Supervisor

Sharon Andrew Customer Service Representative

Lynn Gates Customer Service Representative/Veterans Benefits Certification Manager 

Diane Goulette  Customer Service Representative

Dana Lococo Customer Service Representative

Lyn Rice Customer Service Representative 

Systems and Fiscal Services

Barbara Noel Customer Service Support

Brandon Flynn Customer Service Support