Mission - Office of the Bursar - UMass Amhesrt

[ Bursar's Office ] [ Our Mission ]
[ Billing Tips ]
[ Fee Schedule ]
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To provide excellent customer service to students, parents, faculty, staff, alumni, campus departments and external organizations while maintaining an environment that values people and fosters respect.

In achieving the Bursar's Office mission and role we value:

  • The highest possible quality of service to our customers, assisting them in achieving their educational, research and public service goals.

  • The pursuit of quality through continued process improvement.

  • Professional ethics, integrity, and honesty in every facet of our operations.

  • Expression of all points of view.

  • Diversity through our organization.

The main activities of the Office of the Bursar include student billing and collections for all graduate and undergraduate students at the University. We prepare and mail tuition bills and provide account analysis to students. Payments for tuition fee bills are processed throughout the year, either in person or through the mail. We are part of the Office of Administration and Finance.

 

 


 

Copyright © 2002 University of Massachusetts, Amherst.
Produced and maintained by the Office of the Bursar

This is an
official page of the University of Massachusetts Amherst Campus.