We have listed some general tips to help you keep track of and understand the information we mail. Never disregard a University billing statement. Carefully read everything you receive from the Bursar's Office. Create a file for your University billing statements and any correspondence or notes regarding the statements. Also, include any information pertaining to your financial aid. Keep copies of all bills for tax reporting purposes. It is very important to be aware of deadlines such as the payment due date, and University policies. It is advisable not to wait until the payment due date to contact the Bursar's Office with questions regarding your billing statement. The Office of the Bursar wishes you a happy and successful experience at the University of Massachusetts.