UMass Sesquicentennial UMass Amherst

Account Management\Creation

There are many types of accounts used on the network of UMASS.

Account Types:

  • NetID: Also known as your OIT account or Spire account. Grants access to a variety of tools from downloads to software activations, HR Direct, TimeTracker, Mobius, PeopleSoft, and more. 
  • AD Account: Your Active Directory (AD) Account grants access to the computer log-in, VPN, Exchange E-Mail (i.e. Outlook) and remote desktop access.​ Your AD Account username should be the same as your NetID for most users.
  • Auxiliary Account: Access to FoodPro
  • Kronos
  • TimeKeeper

A&F User Support Services manages AD and Auxiliary Accounts. OIT Manages your NetID.

AD Accounts can only be created after you have a NetID account.

New Employee Account Process:

Non-Student Employee Without Employee ID:

  1. Get NetID from OIT: Visit OIT's Courtesy Accounts for Non-Employees, Non-Students (NENS) Website and complete the NENS PDF form. Return the form to the OIT Help Center, LGRC Lowrise room A109 or fax 413-545-4196. We recommend delivering in person to set up a password for the account (picture ID required). After receiving your NetID proceed with the next step.
  2. Complete AD Account Management Form: Form is located below in the attachments. Deliver the completed form to 126 Whitmore, or email a copy of it using the following link: Email Form Link.
  3. We will contact you upon completion of the account creation.

Non-Student Employee With Employee ID:

  1. Activate your Spire Account: Please review OIT's instructions on activating an account for an active employee at the following link: Spire Account Activation. After activating your account proceed with the next step.
  2. Complete AD Account Management Form: Form is located below in the attachments. Deliver the completed form to 126 Whitmore, or email a copy of it using the following link: Email Form Link.
  3. We will contact you upon completion of the account creation.

Student Employee:

  1. Complete AD Account Management Form: Form is located below in the attachments. Deliver the completed form to 126 Whitmore, or email a copy of it using the following link: Email Form Link.
  2. We will contact you upon completion of the account creation.

Changing Current Account Access:

  1. Complete AD Account Management Form: Form is located below in the attachments. Deliver the completed form to 126 Whitmore, or email a copy of it using the following link: Email Form Link.
  2. We will contact you upon completion of the account modifications.

Employee Account Termination

  1. Complete AD Account Management Form: Form is located below in the attachments. Deliver the completed form to 126 Whitmore, or email a copy of it using the following link: Email Form Link.
  2. We will contact you upon completion of the account modifications.

Each termination process is different. General process is as follows...

Processed immediately:

  • Disable AD accounts.
  • Any local data should be moved to the employee’s network home directory.
  • Grant supervisor permission to the employee’s network home directory.
  • Grant supervisor permission to the employee’s exchange and/or U-Mail mailboxes.
  • Remove user from all distribution lists and security groups.
  • Create an email rule forwarding all incoming email to supervisor or other designee.  

Completed after 30 days:

  • Delete mailbox
  • Delete employee’s home directory.
  • Delete disabled accounts.
  • Revoke access to HR, Finances, eCertifications.

Supervisors may request parts of the access to remain open. Please note this on the form and through a phone call confirmation. Deleted items can not be recovered.

Related Resources

User Management Forms

AttachmentSize
Welcome Letter.pdf421.68 KB
AD Account Management Form.pdf209.74 KB