Essential business calls including voice mail access and facsimiles are reimbursable and must be itemized on the Expense Report listing the area code, number called and the actual cost.

Non-business calls are considered personal expenses and not reimbursable, with these exceptions:

• Two personal calls of not more than $10.00 each are allowed to provide notification of safe arrival and to provide information prior to departure.

In certain situations, such as family emergencies, reimbursement may be requested for additional calls with written justification approved by the Controller's Office and the department head/director.